Monetization Operations Analyst

Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

• Develop and manage scalable billing and collection processes for complex user agreements and new business operations.

• Build scalable and auditable onboarding processes for new and existing users.

• Onboard sold custom contracts into our billing systems.

• Work with legal contracts using strong attention to detail.

• Partner with internal systems, global deal management, legal, sales ops, internal audit, go-to-market, engineering and accounting teams to develop and improve processes for contract reviews and to anticipate changing business requirements.

• Partner with account managers to solve user inquiries related to onboarding implementation, billing, and collections.

• Advocate for the customer to internal stakeholders.

• Share system feedback and insights to Sales, Product Management, Engineering, Support and Legal on innovation and improvement needed to optimize the Stripe user experience.

• Help scope, build, and deliver continuous process improvements that enhance operations.

Must have a Bachelor's degree or foreign equivalent in Finance, Business, Information Management, or a related field, plus 4 years of Client-facing experience in customer success, consulting, financial services, account management, or technical product sales.

Must also have 3 years experience in each of the following:

• Tracing process impacts from situation to end customers & business financial outcomes;

• Payment industry;

• GSuite and Excel;

• Working with large data sets;

• SQL;

• Project management or consulting;

• Data Modeling;

• Influencing business decisions by creating high quality presentations and documentations using PowerPoint;

• Digital workflow design, focusing on improving efficiency and user experience across organizational tools;

• Dashboard Design and Data Visualization using Tableau;

• Using data visualization tools including creating dashboards in Hubble to track KPIs and operational performance; and

• Forecast Modeling.

Salary: $152,069.00 - $199,200.00/Yr

This salary range represents the base salary range for the role and any sales commissions/sales bonuses targets, if applicable, would be in addition to the base salary.

40 hrs/week

50% Telecommuting Permitted.

Up to 25% international travel required.

Multiple Positions Available.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. WA52

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