Financial Reporting - Assistant Vice President

Who we are looking for: The position will support the oversight and production process for SEC Form N-PORT and N-CEN filings.  Manages a set of client relationships through all phases of implementation; including sales support, discovery, on-boarding, implementation and BAU support.  Works closely with the ESP application support team and Agile technology labs to test and finalize the technology solution for these filings.  Assists in the creation and maintenance of SOPs and checklist oversight procedures for the filing review process. Why this role is important to us: The team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGS’ tools help our clients make better investment choices and act on growth opportunities. Join us if making your mark in the financial services industry from day one is a challenge you are up for. What you will be responsible for: Process & staff management - Manages service delivery from India GIC standpoint. Ensures service delivery is as per the agreed standards with clients. Monitor day-to-day management of team members and actively manage and maintain successful long-term relationships of assigned clients, and proactively escalate issues to Unit Head. Responsible to keep team adequately staffed to ensure seamless service delivery each day. This includes both planned and unplanned leave management. Ensures timely communication is sent to home site, which can potentially lead to service delivery issues due to staff absence. Responsible that team has the capability to function in case of a BCP event. This includes ensuring monthly testing of work from home arrangements are carried out, call tree information is kept updated and staffing arrangements in the event of a BCP event is managed. Provides clear direction and training of subordinate managers and staff. Drives a culture of meritocracy in the team. Standardization and process efficiency - Standardize the process. Identify process improvement and automation opportunities and ensure implementation after involving all the required stakeholders. Manage the implementation of all standard practices, processes, tools, etc. and initiatives and technology enhancements, while assessing operational effectiveness and making suggestions to streamline functions. Ensure that the above initiatives translates to material efficiency saves set by the department / business division.  Look for avenues, which can help in reduction of wastage etc. Performance management - Ensures all personnel are given timely and complete performance evaluation feedback. Allocates and coordinates resources and handles personnel related issues. Responsible for effective performance management of the team, uses resources efficiently to recognize and retain talent. Ensure ongoing recognition of top performers for excellent performance for delivering beyond the call of duty. Possess ability to show career path to key performers of the team and guide below par performers to get up to the required expectations to the bare minimum by demonstrating and evidencing underperformance through the process applicable as per company from time to time such as performance improvement plan or equivalent. Ensure transparency and consistency in performance measurement and rewards. KPI and Management Reporting – Responsible for maintaining historical KPI records to depict the process health at any given time. Liaise with home site in designing such various metrics and frequency of circulation of such reporting, look for constant improvement as and when required or asked by home site. Work with home site to ensure consistency across the various