Senior Platform Engineer

About Abby Care: Powering the future of care at home for all of America. Abby Care is building the leading AI-native platform for family-led care. America is facing a growing care crisis. Millions more people need care at home than ever. Over 50 million family caregivers support loved ones without the tools, training, or recognition they deserve. We believe families are the largest untapped caregiving workforce in America, and that technology can help them deliver better care while driving stronger outcomes and greater transparency across the healthcare system. Abby Care combines clinical oversight with an AI-powered platform to train, enable, and support family caregivers in delivering high-quality care at home. Our platform helps health plans and government partners better understand, verify, and improve care in the home. We expand access to care, reduce reliance on higher-cost settings, and help ensure public dollars are spent effectively. We are proud to partner with leading health plans, providers, and community organizations and are backed by top VCs. We envision a future where family-led care is a core part of the healthcare system. Abby Care is building that future. Join us in solving one of the most important challenges of our time.

We are hiring a Senior Platform Engineer to build, own, and extend our cloud foundations. Reporting to the Platform Team Tech Lead, you will act as a primary architect for the infrastructure that supports our AI, software, and data products. This role blends traditional platform engineering (faster builds, safer deploys, robust infrastructure) with the systems required to ship and verify AI-native features in a high-compliance healthcare environment. You will have the autonomy to shape how a modern engineering organization builds software, acting as a force multiplier for our entire technical team. If you are passionate about leveraging your expertise for good, sweating the details, and working in a tight-knit environment where real-time feedback translates to true product innovation, we want to hear from you. This is a Full-Time Hybrid opportunity based in San Francisco, California. What You’ll Do: Data Pipelines & System of Record Own the Data Foundation: Be the point person for the pipelines and integrations that ingest, reconcile, and maintain first- and third-party data. Orchestrate Workflows: Contribute to our data orchestration layer, ensuring that ETL pipelines and data workflows are reproducible, traceable, secure, and isolated for multi-tenant environments. Enhance Observability: Build and improve observability and monitoring across infrastructure, applications, and data systems. Cloud Infrastructure & Security Own the Cloud Foundation: Operate, evolve, and architect our AWS-based cloud environment, balancing reliability, security, cost, and developer velocity as we scale. Infrastructure as Code: Build and maintain scalable infrastructure using Terraform, establishing robust approaches to state management. Harden Environments: Lead the technical implementation of cloud security and compliance requirements (HIPAA), embedding security throughout the software development lifecycle. Developer Experience & CI/CD Accelerate Engineering: Own the build tooling and CI/CD workflows that move code from idea to production. Make builds faster, tests more reliable, and releases seamless. Build AI-Native Tooling: Create systems for automated development, bug triage, and validation. Design verification environments that test product behavior across agents, workflows, and customer-like scenarios before reaching production. Turn Friction into Leverage: Partner with product and engineering teams to identify repeated bottlenecks and turn them into reusable abstractions and durable platform primitives. What You’ll Bring Experience: 5+ years of full-time experience in backend, platform, product infrastructure engineering. Engineering Fundamentals: Strong coding abilities with deep