Senior Manager, Customer Innovation, Global Development & Innovation

Summary: Our   GCM   Innovation Center   sits at the heart of The Coca-Cola Company’s next chapter of growth. We are committed to transforming and evolving our organization and ambitions — bringing our people closer to the consumer, continuously raising the bar, and embracing digitalization to enable sustainable growth.     We are looking for a highly driven individual contributor who thrives on ownership and impact, and who fuels the innovation pipeline with bold ideas that translate into real-world results. This role is not about   maintaining   the status quo; it is about challenging assumptions, unlocking opportunity, and personally driving valuable breakthrough innovation.     You will apply deep   product development   expertise   to   lead   ideas from concept to execution, contributing to a strong and diverse portfolio of meaningful innovation — accelerating growth and helping shape the future of the organization.     Job Purpose Summary   As a   Senior Manager,   Customer Innovation , GDI   you will lead the execution of the most impactful product development initiatives   to accelerate   bottom- and top-line   growth , bringing concepts to life through advanced formulation, testing, and commercialization. As the most senior individual contributor on the team, you will support the team lead by coaching and guiding scientists, sharing deep technical   expertise , and helping shape team strategy and ways of working. You will partner closely with cross-functional stakeholders   including Global Equipment Platform, SRA, QSE, Marketing, TCR teams   to drive local and regional projects, applying strong technical judgment, market insights, and digital tools to ensure products meet consumer expectations, quality standards, regulatory requirements, and manufacturing realities. This is a highly hands-on role for a trusted technical leader who influences through   expertise , mentorship, and collaboration while delivering high-impact beverage innovations .     What   You’ll   Do   Product Design -   Work as part of functional team to align on   objective   ( new product launch, superiority,   equipment,   tax and regulation, productivity) and success   criteria’s   with OU Innovation Hub, OU TISC and Global category Leads     Create Prototypes & Formulations  –   Coach scientists and develop lab-scale recipes driven by consumer insights and technical/supply chain requirements, following GMP and company protocols. Incorporate local insights, new ingredients, and regulatory needs into final product design.   Test, Learn,   Improve   –   Conduct sensory,   analytical, and shelf-life testing together with the   appropriate cross   functional TISC teams; use data, digital tools and basic statistics to guide optimization and manage risk .    Ensure rigorous experimental design and data integrity.   Scale Up for Market  –   Lead support from   GDI   for product development execution of pilot and   commercial production trials, ensuring processes and packaging compatibility.   Risk Awareness : Proactively   identify   and manage technical and business risks (allergens, microbial, food safety, supply chain ) and   communicate mitigation actions clearly.   Collaborate Broadly   -   Partner with   Global Equipment Platform,   Marketing, SRA, Supply Chain, Packaging, and Quality for seamless delivery; connect with global technical experts to import best practices.   Maintain effective communication of project insights, challenges, and technical recommendations.   Maintain Excellence  –   Over the full process , k eep lab equipment in top condition; follow safety, compliance, and documentation standards.   Business understanding & System knowledge : Strong understanding of Coca-Cola’s business operations, market dynamics, and industry trends. Awareness of bottling and syrup operations and global supply chains .      What