Learning Specialist II

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

The People team helps Affirmers cultivate a high-performing, inclusive organization. We focus on three core areas: attracting talent aligned to our mission, enabling growth through people and team development, and retaining employees through thoughtful experiences and rewards. We develop Affirm’s people programs and systems to create a workplace where all employees can thrive and contribute meaningfully. By investing in our people, we create a long-term advantage for the business.

We are seeking a Learning Specialist II to deliver an exceptional onboarding experience for new Affirmers. As a part of the Learning team, this role is perfect for a strong facilitator who loves building welcoming human connections and is energized by managing programmatic logistics, analyzing data, and driving continuous process improvement to scale people programs.

• First-Line Support: Act as the primary onboarding point of contact for new hires and hiring managers, actively monitoring and responding across onboarding channels.

• Facilitation & Training: Deliver engaging virtual and in-person training events to new hires within their first 90 days.

• Onboarding Project Management: Lead onboarding projects from start to finish, partnering cross-functionally (Workplace, IT, etc.) to ensure deliverables are met and execution is seamless.

• Program & Resource Delivery: Support the development and delivery of learning assets, such as slide decks, eLearning modules, and job aids.

• Portfolio Operations: Handle onboarding program logistics, including calendaring, communications, tracking deliverables, and managing new hire swag.

• Content Administration: Administer and maintain onboarding content and tasks in Workday Learning.

• Knowledge Management: Maintain core onboarding documentation, such as keeping onboarding Notion pages up to date and updating email communications to reflect program changes.

• Data & Process Optimization: Analyze internal data and conduct external research to identify trends and recommend opportunities to improve the onboarding experience.

• Travel: Travel to facilitate onsite onboarding events and support team initiatives (estimated one to two times quarterly).

What we look for

• Experience & Execution: You have 3+ years of program management experience, ideally for people-related programs and/or at an organization that has scaled beyond 2,500 employees.

• Analytical Skills: You possess excellent analytical skills and attention to detail, with 2+ years analyzing and making recommendations based on data.

• Continuous Improvement Mentality: You recognize that “perfect” is not an end state and continually drive for program improvement grounded in end-user feedback and/or industry insights.

• Communication & Facilitation Depth: You possess strong communication and presentation skills across virtual and in-person environments, with an ability to simplify complex information and a passion for helping Affirmers find the information they need.

• Collaboration & Teamwork: You are a collaborative team player who builds stable working relationships to support team and organizational success, taking on tasks and operational responsibilities as needed to drive meaningful outcomes.

Base Pay Grade - G

Equity Grade - 3

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location,