Operations Specialist- Portfolio Services- AVP

Employer:              DWS Group Title:                       Operations Specialist- Portfolio Services- AVP Location:                Madrid Job Code:              placeholder for LinkedIn job wrapping About DWS: Today, markets face a whole new set of pressures – but also a whole lot of opportunity too. Opportunity to innovate differently. Opportunity to invest responsibly. And opportunity to make change. Join us at DWS, and you can be part of an industry-leading firm with a global presence. You can lead ambitious opportunities and shape the future of investing. You can support our clients, local communities, and the environment. We’re looking for creative thinkers and innovators to join us as the world continues to transform. As whole markets change, one thing remains clear; our people always work together to capture the opportunities of tomorrow. As investors on behalf of our clients, it is our role to find investment solutions. Ensuring the best possible foundation for our clients’ financial future. And in return, we’ll give you the support and platform to develop new skills, make an impact and work alongside some of the industry’s greatest thought leaders. This is your chance to achieve your goals and lead an extraordinary career. This is your chance to invest in your future. Read more about DWS and who we are here. Team / division overview The COO Division is a key enabler for DWS and is integral to the future success of the company by delivering world-class services across a set of key functions. It covers essential Technology and Operations capabilities to deliver a platform which is efficient, scalable, resilient and agile. As part of the DWS COO function, Portfolio Services plays a critical role in supporting the investment platform through the delivery of robust, controlled and scalable operational services across Corporate Actions, Collateral Management and Securities Finance, Class Actions and Proxy Voting, as well as Trailer Fees, Management Fees and Billing. The department partners closely with global stakeholders across Operations, Portfolio Management, Trading, Compliance, Technology and external service providers to ensure high-quality execution, strong governance and effective support for both day-to-day business operations and strategic transformation initiatives. As part of this agenda, the successful candidate will be expected to actively contribute to automation, AI-enabled process improvement, data-driven controls and smart workflow design, while ensuring that operational risk, auditability and sound governance remain embedded in everything the team delivers. Your responsibilities – As our Operations Specialist- Portfolio Services- AVP you will: Support the end-to-end delivery of Portfolio Services processes across Corporate Actions, Collateral Management and Securities Finance, Class Actions and Proxy Voting, as well as Trailer Fees, Management Fees and Billing, ensuring timely, accurate and controlled operational execution. Manage and strengthen daily BAU processes, controls and exception management across Portfolio Services, including event processing, margin and collateral workflows, securities lending and repo-related activities, proxy and class action events, fee calculations, invoice verification and billing oversight. Partner closely with Portfolio Management, Trading, Fund Accounting, Compliance, Risk, Technology, Finance, Coverage, custodians, triparty agents, external collateral managers, data vendors and other service providers to ensure high-quality service delivery and effective resolution of operational issues. Maintain and enhance operational control frameworks by supporting clear process ownership, accurate documentation, KPI/KRI monitoring, incident management, control execution, audit readiness and timely escalation of potential risks. Contribute to the Smart Middle Office agenda by identifying