Director, Account Management, Chase Consumer Co-Brand

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Account Management, Chase Consumer Co-Brand The Chase Consumer team is seeking a highly motivated, intellectually curious, and relationship-driven team player to join the team as Director of Account Management. This role will be responsible for owning and advancing Mastercard’s co-brand portfolio strategy across Chase’s consumer bank, with a focus on deepening existing relationships, identifying new growth opportunities, and strengthening Mastercard’s position as a strategic partner. This role’s remit will cover five co-brand portfolios across the travel, lodging, and digital partnerships space. The Director will serve as a key relationship lead across these portfolios, managing ongoing engagement with stakeholders through regular touchpoints, quarterly business reviews, strategic planning discussions, and day-to-day partnership management. This individual will be expected to understand Chase’s business priorities, anticipate evolving portfolio needs, and connect those priorities to Mastercard’s products, services, data, insights, marketing, loyalty, rewards, and platform capabilities. This is a highly visible role that requires strong executive presence, sound business judgment, and the ability to balance strategic thinking with disciplined execution. The Director will be expected to wear multiple hats – serving as a trusted advisor, strategist, relationship manager, and project leader while partnering across a broad range of internal and external stakeholders to drive client and business objectives. Key responsibilities include: • Own and manage Mastercard’s relationship across Chase’s consumer co-brand portfolios, identifying growth opportunities, portfolio optimization strategies, and areas where Mastercard can deliver incremental value. • Serve as a strategic connector across Chase, Mastercard, and co-brand partners, navigating complex stakeholder relationships, aligning objectives, and advancing shared business goals. • Analyze portfolio performance, financial, payment, and market data to generate meaningful insights and strategic recommendations that drive revenue growth and partner value. • Drive year-over-year revenue growth through renewal, upsell, and new services sales across the portfolio. • Lead regular client touchpoints, bi-annual business reviews, quarterly tri-party meetings, and strategic planning sessions, ensuring priorities, initiatives, and action items are effectively managed and advanced. • Build new relationships across Chase’s loyalty, rewards, partnerships, and Co-Brand Center of Excellence teams, uncovering unmet needs and expanding Mastercard’s footprint across the broader organization. • Support commercial planning, pipeline development, and deal execution across portfolio renewals, value proposition enhancements, services engagements, and new business opportunities. • Drive operational excellence across the portfolio, ensuring issues, escalations, reporting requirements, contractual commitments, and client deliverables are proactively managed and executed. All About You The ideal candidate is a strategic and collaborative professional who is energized by complex partnerships, executive engagement, and the opportunity to grow one of Mastercard’s most important consumer relationships. You should bring: • Bachelor’s degree required; MBA or relevant advanced degree a plus. • Prior account management, sales, or