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AI Customer Engineering Customer Co‑Validation Lead

AMD

Penang, MalaysiaFull TimeSenior
Sign in to applyVerified 1h ago
Location
Penang, Malaysia
Employment
Full Time
Work model
On-Site
Level
Senior

Skills

LinuxPython

About this role

WHAT YOU DO AT AMD CHANGES EVERYTHING   At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you’ll discover the real differentiator is our culture. We push the limits of innovation to solve the world’s most important challenges—striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond.   Together, we advance your career.

THE ROLE

AMD is seeking  a highly skilled Customer  Co ‑ Validation  Lead (SMTS) to drive  customer ‑ facing  validation strategy, strengthen customer intimacy, and  co ‑ develop   end ‑ to ‑ end  system validation alongside our top hyperscale, enterprise, and MDC partners. This role directly influences how AMD Instinct™ GPU platforms are  validated , integrated, and deployed in real customer environments—ensuring customer success while bringing critical insights back into AMD’s engineering, product, and platform teams. You will own  co ‑ validation  engagements with customers, oversee  system ‑ level  debug and readiness assessment, and drive  bi ‑ directional  value creation through aligned validation plans, shared workflows, and tight coordination across AMD and customer engineering organizations.   THE PERSON The ideal candidate blends deep technical  expertise , strong customer engagement skills, and leadership presence. You thrive in ambiguous  multi ‑ stakeholder  environments, can translate customer operations into AMD engineering requirements, and serve as both a trusted customer advisor and an internal advocate. You are passionate about creating a frictionless customer experience, solving complex  system ‑ integration  challenges, and elevating AMD’s reputation as a collaborative, dependable partner.

KEY RESPONSIBILITIES

Lead Customer  Co ‑ Validation  Strategy, execution, engagements involving AI performance and GPU software stack issues and develop joint validation plans.   Own the technical relationship for  system ‑ level   co ‑ validation  with strategic customers.   Drive execution of  co ‑ validation  cycles across  single ‑ node ,  multi ‑ node ,  rack ‑ scale , and clusters systems.   Ensure AMD and customer test coverage is complementary, efficient, and aligned to shared deployment goals.   Lead  cross ‑ domain  debug spanning GPU, CPU, NIC, BMC/AMC, firmware,  ROCm , OS, virtualization, orchestration, libraries, drivers, AI software  stack  and customer automation frameworks.   Reproduce,  root ‑ cause , and  validate  issues found during  co ‑ validation , guiding engineering teams toward fixes.   Translate  co ‑ validation  learnings into improvements for AMD tools, SVM (System Validation Manual), test content, and platform collateral.   Provide structured  customer ‑ facing  readiness signals and guidance to support deployment decisions.   Generate  co ‑ validation  artifacts: test reports, risk assessments, gap analysis, and proposed enhancements.   Work closely with cross functional engineering teams to ensure coherence between AMD deliverables and customer needs.   Provide guidance to junior engineers engaged in customer validation.   Represent AMD with professionalism in  high ‑ pressure  customer scenarios.   Use AI tools to improve productivity in  day ‑ to ‑ day  tasks, such as data analysis, test automation, and documentation.

PREFERRED EXPERIENCE

Deep experience with Linux, OS/kernel/driver stacks,  ROCm  or  CUDA ‑ like  environments, and GPU/CPU/NIC integration.   Strong background in  multi ‑ node  /

AI Customer Engineering Customer Co‑Validation Lead at AMD, Penang, Malaysia | Yoinka