2nd Shift Quality Manager

Career Area: Manufacturing Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Posting Dates: 7/28/26 - 8/11/26 Your Work Shapes the World   Whether it is groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With 100 years of legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.  When you join Caterpillar, you are joining a team of makers, innovators, and doers. We are the people who roll up our sleeves and do the work to build a better world. We don’t just talk about progress and innovation. We make it happen. And we are proud of that, because it helps our customers build and power the world we live in – the roads, hospitals, homes, and infrastructure. Without a dedicated workforce, Caterpillar could not effectively meet our customers’ needs.  Join us.  The Mapleton Foundry is one of the largest in the United States, located just 20 minutes from Peoria, IL , and home to the largest core making machine in the world! Working at the foundry is hard work that demands focus and safety, quality, and commitment to helping our customers build a better world. With over 800 employees at the foundry, we are looking for someone who can support process development projects for the continuous improvement of the safety, quality, velocity and cost of manufacturing.

Definition Oversees the administration and continual improvement of quality management systems. Responsibilities • Implementing quality assurance strategies, processes, guidelines and control plans which assure quality and reliability of manufactured products. • Trouble shooting inspection equipment • Recruiting, developing, and leading staff to accomplish personal and organizational goals, adhere to policies/procedures and promote a culture of continuous improvement. • Communicating adherence to client requirements, product or service specifications, and ensures that their expectations are met to achieve high customer satisfaction rates. • Leading the development and implementation of corrective action and preventive measures to achieve quality targets. • Addressing trends with internal and external non-conformance. • Managing multiple teams, team leaders, quality specialists and inspectors to assure that quality standards are met. • Reviewing reports and confers with quality assurance, production, management, and engineering personnel to solve quality issues.

Descriptors Decision Making and Critical Thinking: Basic knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. Performance Management: Basic knowledge of successful performance management techniques; ability to apply organization's performance management system, practices, and tools to developing and improving individual, team, and organizational performance. Planning and Organizing: Basic knowledge of the process of planning and arranging tasks and resources; ability to plan and organize both time and resources to get things completed while structuring and maintaining work in a systematic and highly methodical way. Problem Solving: Working knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. Quality Management