Manager Omni-Channel
Johnson & Johnson
- Location
- Raritan, New Jersey, United States of America
- Work model
- On-Site
- Level
- Mid
- H-1B history
- 2 approvals (FY2023)
- Posted
- 5h ago
About this role
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Digital Marketing Job Sub Function: Digital Marketing Strategy Job Category: Professional All Job Posting Locations: Raritan, New Jersey, United States of America Job Description: Description Johnson & Johnson is currently recruiting for a Manager, Omni-Channel - Animal Health to be located in Raritan, NJ, or remote. About MedTech Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech The Manager, Omni-Channel - Animal Health is responsible for shaping and executing omni-channel strategies that strengthen customer engagement, support commercial growth, and improve the customer experience across the U.S. Animal Health business. This role leads the coordination of digital and channel-based initiatives across distributor, partner, and eCommerce touchpoints, with accountability for how J&J MT Surgery products and incentives are positioned on the third-party eCommerce site Vetcove. The Manager partners closely with Sales, Marketing, Finance, Operations, and external channel partners to optimize digital merchandising, promotional execution, campaign alignment, and channel performance, while translating insights into actions that improve visibility, conversion, and business results. Key responsibilities include: Lead omni-channel initiatives for the U.S. Animal Health business, including coordination of customer-facing programs across distributor, digital, and third-party commerce channels to support commercial objectives Own the strategy and execution for how J&J MT Surgery products, offers, and incentives are positioned on the third-party eCommerce site Vetcove, ensuring strong product visibility, accurate content, and alignment with business priorities Partner with internal stakeholders and external channel partners to optimize digital merchandising, campaign execution, promotional placement, and customer journey performance across key commerce touchpoints Coordinate cross-functionally with Key Account Management, Marketing, Finance, Operations, and Supply Chain to align omni-channel strategies with pricing, inventory, launches, promotions, and broader commercial priorities Monitor channel and campaign performance through KPIs, identify opportunities to improve visibility and conversion, and provide actionable recommendations to enhance omni-channel effectiveness Support development and execution of channel-specific campaigns, new product launches, promotional calendars, and partner programs to ensure consistent messaging and seamless customer experiences Maintain high standards of execution by ensuring accurate product content, effective incentive placement, disciplined project management, and compliance with applicable company policies and commercial processes Team / Scope: Supports omni-channel strategy and execution for the U.S. Animal Health business across digital, distributor, and third-party commerce environments, with responsibility across the following areas: