SAP Customer Success Internship - Business Operations & Analytics

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.      What You’ll Build The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. This is more than an internship; it’s the foundation for a career built on connection, creativity, and impact.

Position title: SAP Customer Success Internship – Business Operations & Analytics Location: Cairo Expected start date to end date: September 15, 2026

Project scope and deliverables – In this role, you’ll support the Regional Indirect Customer Success team by delivering high-impact operational support with a strong focus on data analysis and business reporting. You'll build dashboards, generate insights from customer and partner performance data, support internal communications, and help coordinate internal and external events. Business impact – Your work will directly support strategic decision-making and help optimize how we engage SAP partners to drive customer success. You won’t just pull numbers—you’ll turn them into stories and insights that influence real action across Market Units. Your contributions will enable operational excellence, increased visibility on KPIs, and ultimately better outcomes for SAP customers. Team environment and collaboration – You’ll be embedded within a diverse, international, and high-energy regional team, working closely with Customer Success Managers, Partner Managers, and leadership. You'll receive mentorship and guidance from experienced professionals while gaining visibility into SAP’s global customer success ecosystem. Learning opportunities – You’ll sharpen your analytical and communication skills while working with Microsoft Power BI, Excel, and SAP internal systems. You'll gain firsthand experience in internal operations, strategic communications, stakeholder management, and event planning in a large multinational setting. Additional context – This is a unique opportunity to get behind the scenes of how SAP works with its partner ecosystem to deliver customer success at scale. You’ll gain real-world experience in a strategic, fast-paced environment while building a solid foundation for a future career in business operations, customer success, or data strategy. What You’ll Bring We’re looking for a driven, analytical mind with strong curiosity and a collaborative spirit. You enjoy solving problems with data, communicating clearly, and making an impact in a dynamic, international environment. Educational requirements You are currently pursuing a Bachelor's or Master's degree in Business, Economics, Engineering, Data Science, or a related field. You must be enrolled at a university for the entire duration of the internship. Experience level and background Previous internship or academic project experience involving data analysis or business reporting is a strong plus. Experience working in a team setting—whether in student organizations, class projects, or part-time roles—is valued. Technical skills Proficiency in Microsoft Power BI is required. Solid Excel skills (pivot tables, formulas) and familiarity with data visualization best practices are essential. Experience with other analytics or reporting tools (e.g., Tableau, Python, SQL) is a plus but not mandatory. Soft skills You thrive in a fast-paced environment, manage multiple tasks independently, and communicate with clarity and professionalism. You’re