SG Senior Technical Instructor

The group you’ll be a part of

The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.

The impact you’ll make

As a Technical Instructor at Lam, you'll conduct dynamic technical training for customers and employees. You'll craft course content specifications and engaging lesson plans.  Collaborating with cross-functional teams, you ensure alignment with the latest product features. Through a blend of classroom lectures, online formats, and hands-on laboratory sessions, you'll deliver impactful instruction. Join us in shaping a skilled workforce and advancing innovation at Lam. What you’ll do

Deliver technical training to Field Service Engineers, customers, and internal teams through classroom, hands-on, VR, and remote learning. Cover equipment operation, maintenance, troubleshooting, qualification, and service procedures in accordance with approved standards and customer requirements Support onboarding of new Field Service Engineers by strengthening core fundamentals (electrical, vacuum, RF, mechanical, schematics, safety, and troubleshooting) and preparing them for certification and field readiness Review and improve training materials, lab exercises, and assessments to enhance content quality, relevance, and learner engagement Collaborate with senior instructors, global training teams, and SMEs to integrate product updates, service documentation changes, field feedback, and localized learning aids for SEA audiences Maintain technical expertise in assigned platforms, complete required certifications, and stay current with product updates, service procedures and field issues Support daily operations of the SEA Technical Training Center, including lab readiness, VR systems, equipment, tools, and classroom resources Ensure training facilities meet safety, quality, 6S, and audit requirements while supporting class setup, logistics, and closeout activities Partner with Field Service Managers and regional teams to identify training needs, capability gaps, and continuous improvement opportunities Promote a positive learning environment that encourages safe work practices, technical growth and continuous improvement Analyze learner feedback to improve training delivery, student experience, efficiency and overall effectiveness Contribute to VR, digital learning, AI-enabled onboarding, and other initiatives that support scalable training and regional growth Take on ad-hoc duties as and when assigned by the Immediate Supervisor Who we’re looking for

Diploma or Bachelor’s Degree in Electrical Engineering, Electronics Engineering, Mechanical Engineering, Mechatronics, Physics, Materials Science, or a related technical discipline with more than 5 years experience in semiconductor equipment service, technical support, manufacturing, process engineering, equipment engineering, or related technical field Hands-on experience with complex equipment troubleshooting, maintenance, installation, or qualification Experience working in a semiconductor fab, equipment supplier, or customer support environment is essential Prior experience coaching, mentoring, conducting OJT, or delivering technical training is advantageous Prior experience in Wafer Frontend Semiconductor Etch and/or Deposition Equipment is required Preferred qualifications

Experience as a Field Service Engineer, Equipment Engineer, Product Support Engineer, Process Engineer, or Technical Trainer Familiarity with Lam Research equipment, service procedures, or technical documentation Experience with VR-based, simulation-based, remote, or instructor-led training Product certification or hands-on experience across semiconductor equipment platforms