UX Researcher, Mixed Methods

WhatsApp Integrity & Support keeps 3 billion people safe on a private, end-to-end encrypted platform. We detect and enforce against harmful actors, ensure global regulatory compliance, and deliver effective support experiences. This work is crucial to WhatsApp's license to operate as a core utility for billions of people.

We're hiring an AI-native, mixed-methods Senior UXR to drive research horizontally across Integrity, Support, and their intersecting domains. You'll go deep on complex problems and leverage AI to scale insights across the organization.