Customer Service Representative- Billing & Enrollment 1
Wipro
- Location
- Tampa, USA-FL, USA, 33634<br/>
- Work model
- On-Site
- Level
- Entry
- H-1B history
- 906 approvals (FY2023)
- Posted
- 2d ago
About this role
Job Description
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Job Title
Customer Service Representative- Billing & Enrollment 1
City
Tampa
State/Province
Florida
Posting Start Date
8/6/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description
Customer Service Representative- Billing & Enrollment Compensation :ÃÂ $17 per hour, $18 per hour bilingual Spanish ÃÂ ***This is a Full-Time Temporary position offering benefits*** ÃÂ Position Summary:ÃÂ The Billing and Enrollment Representative will be the first point of contact for our customers. In this role you will provide information to customers in response to complaints, account questions, billing, cancelations, and other queries. You will play a vital role in ensuring every customer feels valued and supported.. ÃÂ Additional Job Duties:
Respond to customer inquiries and resolve issues with professionalism and efficiency. Demonstrate exceptional customer service, maintaining a positive and composed demeanor in all interactions. Possess a strong aptitude for learning and robust problem-solving capabilities. Ascertain customer requirements, probe for clarity and understanding, and leverage decision-support tools and resources to resolve