Program Manager - Site Operations, Annapurna Labs Silicon

Annapurna Labs — Amazon's custom-silicon organization — is where a team of world-class engineers is shaping the future of cloud computing and AI. Our Austin site is a high-energy environment that blends the scrappy, move-fast spirit of a startup with the global impact of AWS, whose chips now power millions of customers worldwide. Here, hardware and software engineers collaborate side-by-side to bring Graviton, Trainium, Inferentia, and Nitro from bold idea to production silicon — solving problems no one else in the industry has tackled. The work our team does in Austin directly lowers costs, accelerates AI breakthroughs, and helps build what's expected to be the world's largest AI supercomputer. If you want to see your fingerprints on the infrastructure behind the next era of computing, this is the place to be. We are seeking a Site Operations Program Manager that partners with site leadership and executive assistants to own the Austin site operations — responsible for both overall development and tactical execution of workplace experience initiatives that keep our engineering teams productive and engaged. You will build scalable site operations from the ground up, defining and implementing workplace experience, site efficiency, vendor coordination, and employee satisfaction while simultaneously executing day-to-day operational tasks. This is a hands-on role. You'll drive the workplace operations buildout — vendor relationships, event programming, process design, budget optimization, and employee experience — while simultaneously managing the operational excellence of a live, high-velocity engineering site. You'll operate in ambiguous spaces where the problems aren't pre-defined, defining goals, establishing processes, building mechanisms, and partnering with stakeholders across Real Estate, Facilities, HR, Finance, IT, and Security to deliver results that directly impact our engineering teams' ability to ship custom silicon faster. Key job responsibilities Own the Austin site operations program end-to-end — workplace experience, facilities coordination, vendor management, event programming, and employee engagement. Partner with site leadership to develop the vision, mission and tenets for the site. Develop roadmap for site operations. Partner with Real Estate, Facilities, HR, Finance, IT, and Security to align site operations with business objectives. Communicate program status, wins, risks, and blockers through regular updates. Vendor Management Manage relationships with catering vendors, facilities service providers, and event suppliers. Define SLAs, and pricing to optimize cost and service quality. Establish vendor performance metrics and conduct regular business reviews. Own site operations budget, analyze spending patterns, forecast quarterly and annual needs based on headcount growth. Event Operations & Execution Execute site events end-to-end: all-hands meetings, team celebrations, leadership offsites, press visits, intern programming, and social events. Collaborate with Public Relations on press visit plans. Oversee rehearsals, set-up, and breakdown of event spaces. Coordinate with Security for site security and e-waste coordination. Document event history through photos, videos, and archived project plans. Conduct post-event analysis including employee surveys and event-over-event insights. Drive continuous improvement utilizing AI and other tools to streamline reporting. Process Design & Scalability Design and document repeatable processes for site events, visitor hosting, meeting coordination, and workplace services. Build self-service mechanisms and tools to reduce manual coordination overhead. Create runbooks, templates, and training materials for future team members or distributed ownership. Day-to-Day Site & Meeting Operations Coordinate food and beverage ordering, inventory management, and restocking. Manage seating assignments, desk moves, and workspace allocation. Support leadership meetings: