Assistant Store Manager - adidas Brand Center Robson (#2068)

Purpose: Contributes to meeting or exceeding store sales and profit targets by: Championing individual uniqueness and celebrating the differences and similarities that bring us together. Passionately inspiring consumer loyalty to the brand. Contributing to store profitability by ensuring KPIs are met or exceeded. Utilizing expertise and experience to serve and sell to customers, achieving operational excellence. Flawlessly executing store operations when responsible for product flow to and from sales floor and/or cashier procedures. Leading team members and coaching them on an excellent consumer experience. Assuming leadership responsibilities in the absence of the Store Manager. Role modelling a culture of consumer centricity within the store. In addition to shared leadership responsibilities, you will have an area of priority in one of four Pillars where you will be responsible for driving and influencing metrics. Selling and Service: Drive a consumer obsessed culture that makes Every Moment Matter for our customers. People: Cultivate a people first culture that attracts and retains top talent through individual and team development Operations: Support store systems and processes that drive operational excellence Visual Excellence: Provide a premium presentation by implementing and maintaining Brand Retail Standards. You play a critical leadership role within your store, leading and developing both direct and indirect reports to positively impact the team, operations and profitability of the store. Key Accountabilities: Allocates resources and organizes processes within assigned area of responsibility (Sales and Service, Operations, People, or Visuals) to drive efficiency and productivity in a variety of situations. Ensures the product offer available to customers is maximized in assigned area of responsibility by coordinating product replenishment from the stockroom to the sales floor. Oversees the completion of sales transactions to ensure quick and accurate processing while adhering to cash protection procedures.

Minimizes loss by implementing, actively monitoring and tracking all loss prevention activities. Maintains a safe shopping and working environment by ensuring company policy and procedures are adhered to within assigned area of responsibility. Applies knowledge of Retail KPIs to make commercial decisions that drive achievement of established sales targets. Tracks performance data for assigned area (e.g. best sellers, space allocation, etc.) and makes necessary adjustments to drive productivity and efficiency. Coaches, motivates, and inspires individuals within area of responsibility to maximize and drive a performance culture. Exemplifies knowledge for customer service and boosts sales and Brand experience by using advanced sales techniques and appropriate elements of the adidas customer service model. Guides and trains team members on basic core and seasonal product knowledge. Uses advanced category expertise and enthusiasm for the Brand to drive sales and customer loyalty. Understands customer expectations and coaches team to meet or exceed them at all times. Actively supervises and coordinates team to ensure all customers receive the highest level of service. Actively collaborates and shares best practices to drive store team performance. Supports the recruitment, onboarding, training, and development of the store team. Knowledge, Capabilities and Experience: Must possess and consistently exhibit the competencies relative to the position. Excellent Skills in operating personal computers, POS systems, and various software packages including MS office. Knowledge and understanding of profit and loss statement and store KPIs to make commercial decisions based on sound financial judgment. Ability to learn and adapt quickly in a fast-paced environment. Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of varying size. Ability to operate independently and with