IT Solution Lead

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow?  A   position at Xcel Energy could be just what you’re looking for.

Summary The Solution Lead is responsible for leading work within or across end-to-end solution lifecycle. They hold accountability for meeting business needs, supporting business strategy, and ensuring IT solutions have sound operation. They provide in-depth knowledge of the business needs, business processes, and corresponding solutions. They provide technical guidance in partnership with cross-organizational team members to ensure solutions align with architecture and IT strategy. They are a key contact to business, customer and stakeholder groups for their respective domain, helping ensure business needs and corresponding value and risk are well represented.

Relationship Management: Partner with business areas, customers and other stakeholders to understand business needs and opportunities. Represent business partners/stakeholders in input to strategic planning and investment prioritization. Establish and maintain collaborative partnership with internal partners. Provide coaching and direction to less experienced team members. Solution Delivery: Participate in Demand Management preparation, lead and support delivery lifecycle activities, and ensure solutions are designed for great user experience and operational performance. Facilitate delivery meetings and ceremonies. Lead analysis and design. Provide needed plans, demo's, artifacts, and procedural documentation. Operations Management: Ensure solutions are designed for stable operation. Review solution performance, and continually assess health of systems and processes, driving action to avoid service disruption and minimize impacts. Drive alignment with stakeholders on maintenance activities and schedules. Subject Matter Expertise: Stay abreast of industry and technology trends to continuously improve solution delivery practices and customer satisfaction.

Bachelor’s degree in Technology, Science, Business or related field, or 4 years of experience equivalent to the position. Seven years of related functional experience. Experience with project or product delivery practices, including SDLC, Agile, and Waterfall. Demonstrated ability to recommend innovative solutions to meet business needs. Ability to drive continuous improvement through lean and agile practices. Demonstrated in-depth knowledge of end-to-end process and system capabilities, as well as industry standards and emerging technologies and methods. Strong understanding of technical, functional, and operational details of respective solutions. Strong problem-solving and analytical skills. Demonstrated ability to build functional and technical subject matter expertise, as well as process and tools expertise, and drive consistency in processes. In-depth knowledge or the ability to quickly attain expertise on core IT components within the respective domain. Excellent communication skills, effective with varying organizational levels and skill sets, and able to translate between technical and non-technical concepts. Excellent relationship management and collaboration skills, with a track record of working cross-organizationally to drive innovation and business results.

Experience working in Supply Chain and/or Accounts Payable. Experience in the Utility industry. Experience leveraging AI tools (e.g., Microsoft Copilot, generative AI, automation platforms) to improve productivity, streamline processes, and enhance decision-making. Ability to identify and evaluate opportunities where AI can create business value and improve customer or employee experiences. Ability to travel domestically for key projects. As a leading combination electricity