Head of Business Development - USCC, Managing Director

Citi’s mission is to serve as a trusted partner to its clients and communities by responsibly providing financial services that enable growth and economic progress. Citi is a trusted brand with over 200 years of helping to lead the way in the continuously evolving financial services sector.  Citi has made it a priority to foster a culture where the best people want to work and where opportunities to develop are widely available to all. We are guided by our leadership standards, a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.  U.S. Consumer Cards offers branded cards, retail private label cards, payment, credit and unsecured lending solutions to consumers and small businesses, with over 100 million customer accounts in North America. With a wide range of proprietary cards, co-branded cards and private label cards with leading brands and innovative lending solutions, we have a full spectrum of client-centric payment and lending products and features. We are focused on evolving with today’s consumer and continue to launch new and innovative card products, evolve our value propositions and reward offerings, extend private label and co-brand partnerships, and provide new digital capabilities to make purchases faster, convenient, and more rewarding. Citibank serves as a trusted advisor to our retail, mortgage, small business, and wealth management clients at every stage of their financial journey. Our banking services offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs in the US.  USCC already has a range of partnerships across a broad spectrum delivering commercial and strategic customer focused outcomes – typically, either to improve product distribution or enhance product capabilities, often with a view towards future industry developments to seize relevant opportunities or protect against emergent risks. These partnerships include over 35 mainstream retailers and e-tailers, hospitality and travel partners; beyond this, Citi has partnerships with large tech industry players, payment providers of various stripes, as well as with specific capability providers; sometimes, these are also in the context of industry coalitions, where Citi often plays a leading role. To continue this mission, we are seeking to hire the Head of Business Development for USCC. This critical leadership role will drive transformative growth by identifying, negotiating and securing new affinity/lifestyle partnership opportunities across travel, dining, entertainment areas.  This role will support the development of  value proposition across Proprietary and Partnerships Cards space and look for growth opportunities.   This role will lead a team of professionals with direct responsibility to identify, develop, negotiate and secure new partner programs to deliver against USCC’s mission and goals, across all the above partner sets. The role will require an in-depth understanding of consumer banking products and services – industry and competitive product and service offerings, juxtaposed against Citi’s strengths and capability gaps. A good understanding of the payments industry and digital commerce is vital, as is a grasp of mid-large sized private label and co-brand partnership programs. The successful candidate for this high impact role requires expertise in negotiation, relationship management, strategic thinking, people leadership, strong financial acumen and an entrepreneurial mindset. Approaching this space with a One-Citi mindset is key – the successful candidate will demonstrate curiosity beyond USCC. The role will require regular engagement with senior C-suite leaders within and without Citi, so communications skills and conviction on deal stance are important attributes.

Include: Partner with the USCC