Sr. Technical Program Manager, IAM Identity Center

Want to help customers control and secure access to some of the most sensitive data on the internet? Security is the #1 concern of customers adopting the cloud, and the AWS Identity team defines and enforces the access model for AWS. We run massively scaled, globally distributed systems that authenticate every AWS transaction. Today, IAM Identity Center integrates with 45+ AWS applications to provide customers with a consistent and delightful front-door authentication experience. We are looking for a motivated Technical Program Manager with the desire and talent to contribute to our vision. As a Sr. Technical Program Manager on IAM Identity Center, you will take our SSO and authentication experience to next level. This role is cross-functional and requires a strong ability to think big and influence teams across AWS. You should be comfortable dealing with ambiguity and display high levels of bias for action and ownership. You will be required to understand the different use cases, work with engineering teams across Identity and our application partner teams to find and fine tune the solutions, work with senior management to evangelize and drive adoption and share reports with executives. You must possess strong verbal and written communication skills, be self-driven and deliver high quality results in a fast-paced environment. We're looking for people who are smart and can get things done. If you have an entrepreneurial spirit, know how to deliver, are innovative, and long for the opportunity to build solutions to challenging problems in Identity, then we want you as a Sr. Technical Program Manager for IAM Identity Center under AWS Identity. Key job responsibilities - **Application onboarding program ownership**: Own the end-to-end lifecycle for onboarding AWS applications to IAM Identity Center (enterprise) and Builder ID (individual). Define and maintain intake processes, integration guides, partner communication, launch readiness criteria, and post-launch health monitoring. - **Streamline and automate onboarding**: Identify friction points in the current onboarding process and drive simplification — including building self-service onboarding tools, leveraging AI to reduce manual coordination, and creating reusable integration templates and documentation. - **Cross-AWS program leadership**: Lead cross-identity programs spanning 9+ teams and 100+ engineers, coordinating across multiple sub-organizations. Develop program plans with clear milestones, run weekly syncs, track dependencies, and drive on-time delivery of complex multi-team launches. - **Partner engagement and alignment**: Build trusted relationships with AWS application partner teams. Provide integration guidance, validate functionality, create comprehensive partner-facing instructions, and drive adoption of IdC capabilities (e.g., multi-region support, CMK, Trusted Identity Propagation). - **Roadmap and stakeholder communication**: Maintain and distribute internal and partner-facing roadmaps on a recurring cadence. Provide strategic visibility to VP-level stakeholders, reduce ad-hoc escalations, and enable leadership to make data-driven prioritization decisions. A day in the life - Lead a regular application onboarding sync with partner teams, reviewing intake pipeline status, unblocking integration issues, and aligning on upcoming launches. - Investigate a self-service onboarding automation opportunity — scoping AI-powered tooling that can reduce partner onboarding time from weeks to days. - Review and update the monthly partner-facing roadmap, incorporating new feature launches and communicating priority changes to partner leadership. - Author a data-driven narrative for Identity Center leadership on onboarding velocity trends, partner adoption metrics, and recommendations for process improvements. - Triage an incoming application request, provide integration guidance, and connect the partner team with the appropriate engineering This is a backfill for a