Field Services Manager - Animal Shelter

The City of Seattle is seeking a Field Services Manager to lead the animal control team for the Seattle Animal Shelter.

The Field Services Manager plays a pivotal role in overseeing the City’s animal control services and ensuring responsive, community-centered enforcement of animal control ordinances and related laws and regulations. The position leads a cohesive team of 16 animal control officers and a supervisor who supports public safety, responsible pet ownership and humane and ethical treatment of animals in Seattle.

The ideal candidate isa strategic and collaborative leader with extensive experience in animal services within multifaceted government agencies or jurisdictions. They are committed to animal welfare and equitable, community-centered practices.

The Seattle Animal Shelter (SAS) is a nationally recognized animal welfare organization that promotes public safety and animal welfare and protects animals from cruelty and neglect in the City of Seattle. SAS runs animal sheltering and adoption programs to reunite lost animals with their owners and places animals in forever homes. SAS hosts a spay and neuter clinic providing low-cost services and manages pet licensing for City residents. And SAS’ animal control field services staff enforce Seattle’s laws regarding animals, helping keep animals and people safe.

FAS is often the public's first interaction with the City of Seattle, operating as a customer-focused front door that assists with everything from paying utilities or reporting a pothole to requesting public information or even adopting a new pet.

The 500-plus employees of FAS span across 10 divisions and work behind-the-scenes providing critical functions, like managing 120 City facilities—including police and fire stations—overseeing the City's neighborhood customer service centers and Customer Service Bureau and making sure minority-owned businesses can equitably compete for City contracts. No matter the need, FAS is here—at your service.

Oversee the field services unit; providing leadership and technical expertise. Ensure effective coverage and response to community calls and concerns, compliance with relevant laws and effective coordination with both internal and external partners.

• Ensure unit staff receive appropriate training and certifications as needed.

• Ensure unit staff are transporting and handling animals in a humane and safe manner.

• Responsible for overall enforcement of animal control laws and ordinances, including investigations, issuing citations, documenting evidence and working with prosecution