Tax ACR-OTC-Senior

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About this document  Objective of the document

The objective of this document is to explain the primary role of Team Lead/ Assistant Manager (accounts receivable) and the overall job objectives and specific duties to be performed by the associate. This document also contains the specifications on education, skills and experience required for the employee to perform the duties.   This document is useful for talent/resource management group to short list the candidates for interview based on their skills. This document is also useful for Customer Leader, Delivery Manager, and Transition Manager to identify and select the resources for both Knowledge Transfer and Offshore delivery.    Role:  Team Lead   Academic Qualification: Bachelor of Commerce /MBA  Preferred Experience and Competencies required: 4-10 years of experience in accounts receivable processes

Team leading experience of at least 1-3 years.  Preference will be given to candidates with accounts receivable experience.  Preference will be given to candidates with transition and experience in ERPs like such as SAP, Oracle, and PeopleSoft etc.  Microsoft Office suite Proficiency   Passion for ensuring a great customer experience.  Prior end-to-end account receivable Transition experience  Strong interpersonal skills — including written and oral communication skills in English  Good presentation skills

Intended Audience

Client  Engagement lead  Delivery lead  Transition lead  Human Resource lead

Job Description Responsibilities Name of the Position – Team Lead Level – Assistant Manager/Senior

The accounts receivable  team  lead  is  responsible  for  monitoring/leading  the  Team  to  support  accounts receivable task for the client.  As an accounts receivable team lead, your responsibilities include but are not limited to:

Ownership for the monthly AR close process, including reconciliation of the AR sub-ledger to the  General Ledger  In-depth understanding of the Order to Cash value stream with relevant experience in management of end-to-end Accounts Receivables process   Managing the monthly reconciliation of other AR-related accounts (such as unapplied cash, unclaimed credits, clearing, accrual, bad debt, chargebacks, withholding and sales tax).  Investigating and ensuring that all the cash and check issues are resolved, and all the over-short. difference is cleared/validated in the system.  Ensuring that there is controllership in the process.  Conducting weekly/monthly governance call with respective Process owners to identify and resolve.  any issues which need immediate attention.  Publishing monthly O2C dashboard to ensure the adherence of SLA/KPIs around O2C process.  Hiring, training, and managing the AR team. Developing and maintaining a productive team  environment and building strong competencies in the team.   Knowing the functioning of other departments and how AR functions need to interface with these. departments  Experience in creating a high performance-driven culture, employee engagement and customer.  centricity  Demonstrating the ability to meet deadlines while managing multiple projects.  Documenting procedures and ensuring adherence to them  Communicating using clear, concise, and effective written and verbal formats                                                                                                           Managing staff/resources of the team;