Business Analyst - II, ISFX

We are looking for a customer-obsessed innovator, comfortable with ambiguity, with strong attention to detail, an ability to work in a fast-paced and ever-changing environment, and an ability to work effectively in cross-functional teams. They will have excellent oral and written communication skills, a focus to meet tight deadlines, multi-task, and prioritize work. Business Analyst will own the production and delivery of a suite of reports, dashboards and tools used by leaders to take decisions that impact customer of selling partner experience. Key job responsibilities ● Create, support and continuously improve reports and metrics that support the business operations ● Convert data into digestible business intelligence and actionable information using tools like QuickSight/Tableau ● Shape and deliver key metrics, reports, and indicators by which our business will assess its performance ● Dive deep into large data sets to answer specific business questions using Excel, SQL and other data manipulation languages ● Work directly with business teams to utilize metrics and analysis to determine improvement opportunities ● Identify process improvement opportunities and drive automation to scale reporting solutions ● Mentor junior analysts and provide guidance on best practices for data analysis and reporting ● Independently manage end-to-end project delivery with minimal supervision