Senior Supervisor, Engineering Service & Repair-Orthopedics (Grecia, Costa Rica)

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com . As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Supply Chain Manufacturing Job Sub Function: Production Equipment Repair & Maintenance Job Category: People Leader All Job Posting Locations: Grecia, Costa Rica Job Description: "Johnson & Johnson announced plans to separate our Orthopedics business to establish a standalone orthopedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.” About Orthopedics Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Orthopedics? Ready to join a team that’s reimagining how we heal? Our Orthopedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech We are searching for the best talent for Senior Supervisor, Engineering Service & Repair to support our MedTech Orthopedics business​ in Grecia, Costa Rica. Purpose: The Sr Supervisor Engineering - Service & Repair is pivotal in ensuring the successful launch and ongoing support of innovative capital equipment medical devices repair processes within the Service & Repair Depot . This role partners with cross-functional teams to onboard new products, solve process issues, support validation and documentation, improve efficiency and productivity.   You will be responsible for: In accordance with all applicable federal, state, and local laws/regulations, as well as Corporate Johnson & Johnson procedures and guidelines, this position:   Leads the local depot installation of service processes for new product lines, ensuring comprehensive qualification and training is executed.   Coordinates the purchas ing and l eads qualification and validation of repair tooling, fixtures, test equipment, and process changes in accordance with quality system requirements.   Drives quality and serviceability improvements using Process Excellence tools to resolve complex operational issues and enhance service offerings.   Monitors service performance metrics , analyzing results to identify root causes of issues and consults with