Regional Datacenter Program Manager

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Regional Datacenter Program Manager ,  you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's dedicated online services. Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCPM, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications. Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Be empowered and accountable by modeling, coaching, and caring for your team Analyze and interpret project data to provide recommendations and strategic recommendations for datacenter-related operations models, support, and implementation plans Interpret customer requirements as they relate to standard operating procedures and drive parity between the two Collaborate across internal groups, external suppliers, and customers Document and improve processes around planning, implementation, operations, confidentiality, security, and compliance to ensure the work that is being done is securely, compliantly, efficiently, and per standards Participate in technical communities to stay informed of best practices and changes within the broader discipline and share them with the organization Empower a culture of safety, security, and compliance in all aspect of datacenter activities  Establish and enhance working relationships with customers  Create and manage end-to-end project plans and ensure on time delivery  Plan, manage, and communicate end-to-end project plans with stakeholders and teams  Perform day-to-day project check-in and update accordingly to manage project delivery and quality  Identify risks, gaps, and opportunities and communicate to stakeholders and other teams to drive resolution Gather and provide feedback on lessons learned, best practices, and innovations on process/procedures and tools to improve efficiencies and productivity  Work with various Engineering, Operations, Electrical and Mechanical Engineers, DC Build Managers, and Regional Technical Infrastructure Managers during project planning and execution Learn, live, and coach the One Microsoft culture and values Lead through change by bringing clarity, generating energy, and delivering success Qualifications Required Qualifications: High School Qualification or equivalent AND 6+ years experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments OR equivalent experience Other Requirements:  Ability to meet Microsoft, customer and/or government security screening requirements are