People & Culture Local Services Consultant for Bulgaria (limited full time)
SAP
- Location
- Sofia, BG, 1407
- Employment
- Full Time
- Work model
- On-Site
- Level
- Mid
Skills
About this role
We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. Where you belong People & Culture Local Services provides country-specific HR support while ensuring globally consistent and standardized HR service delivery. By combining local labor law expertise with strong process knowledge, the team delivers efficient, compliant, and employee-focused HR services. As a P&C Services Consultant , you will support the full employee lifecycle by resolving HR inquiries, administering HR processes, coordinating payroll activities with external providers, and partnering closely with other HR teams. The role reports to the P&C Local Services Manager CEE and supports employees and managers across Bulgaria.
What you'll build
Manage day-to-day HR operations across the employee lifecycle. Support payroll activities by collecting, preparing, and validating payroll data for the external payroll provider. Administer employment contract changes, time management, absences, benefits, onboarding, and offboarding processes. Prepare HR documents such as employment certificates, verification letters, and other employee documentation. Provide second-level support to employees and managers for HR-related inquiries while meeting Service Level Agreements. Maintain HR Portal content and administer employment changes with the National Revenue Agency. Support HR activities during organizational restructurings. Participate in local and global HR projects, annual HR audits, and continuous process improvements. Collaborate closely with HR colleagues and stakeholders in an international environment to ensure high-quality HR service delivery.
What you bring
Minimum 3 years of HR experience , preferably in HR Operations or Personnel Administration. Previous experience supporting payroll processes and coordinating with payroll providers. Strong knowledge of Bulgarian labor law and HR processes. Fluent Bulgarian and English , both written and spoken. Customer-oriented mindset with excellent communication and stakeholder management skills. Strong analytical, problem-solving, and organizational skills with high attention to detail. Ability to prioritize work, meet deadlines, and work independently with confidential information. Experience working in multinational and cross-cultural environments. Advanced MS Office skills. Nice to have:
SAP HR system knowledge. Project management experience. Experience working in virtual teams. Experience with Customer Relationship Management (CRM) systems.
Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels