Night Auditor
Hyatt Hotels
- Location
- Charleston
- Work model
- On-Site
- Level
- Entry
About this role
Description Join our dynamic hospitality team as a Night Auditor at The Lowline Hotel, where you will play a vital role in ensuring smooth overnight operations and guest satisfaction. We are seeking a dedicated and detail-oriented professional to manage the front desk during the overnight shift, providing excellent service while maintaining the security and financial accuracy of our hotel. If you thrive in a fast-paced environment and possess a strong sense of responsibility, we encourage you to apply. Key Responsibilities: - Register guests and handle reservations efficiently during the overnight shift - Prepare and review daily financial reports, ensuring accuracy and completeness - Balance transactions and perform end-of-shift accounting procedures - Conduct security walks to ensure the safety of guests, staff, and property - Manage front desk operations independently with minimal supervision - Address guest inquiries and resolve issues promptly and professionally - Assist with administrative tasks related to night audit processes Requirements Skills and Qualifications: - At least 1 year of progressive experience in a hotel or related hospitality field - High School diploma or equivalent required; college coursework in a related field is a plus - Previous front desk or hotel experience preferred - Strong knowledge of accounting principles and financial reconciliation - Ability to work independently and manage time effectively during overnight hours - Excellent communication and customer service skills - Attention to detail and a high level of accuracy in financial reporting - Basic knowledge of hotel management software and computer systems- Basic problem-solving skills and the ability to handle routine issues - Strong oral communication skills and a customer/client-oriented mindset - Ability to work in a fast-paced environment and maintain a positive attitude - Ability to work well as part of a team and follow instructions. - Ability to work overnight, weekends, and holidays. We foster a welcoming and inclusive work environment that values growth and development. Join us to be part of a team committed to delivering exceptional guest experiences and maintaining high standards of safety and professionalism. We offer competitive benefits and opportunities for career advancement within our organization. Source: Hospitality Online