Senior Engineer - NOC Core Advanced Operations

Company Summary DISH Network Technologies India Pvt. Ltd is a technology subsidiary of EchoStar. Our organization is at the forefront of technology, serving as a disruptive force and driving innovation and value on behalf of our customers.   Our product portfolio includes Boost Mobile (consumer wireless), DISH TV (direct broadcast satellite), Sling TV (over-the-top service provider), Hughes (global satellite connectivity solutions) and Hughesnet (satellite internet).   Our facilities in India are some of EchoStar's largest development centers outside the U.S. As a hub for technological convergence, our engineering talent is a catalyst for innovation in multimedia network and communications development.   EchoStar does not charge any fees to job applicants or candidates at any point during the recruitment and hiring process. We strongly advise all individuals to be vigilant and disregard any unsolicited requests for payment or personal financial information related to an EchoStar employment opportunity. Department Summary Our Wireless Technology team is pioneering the future of connectivity. We're developing unique hybrid mobile network operator (MNO) infrastructure—combining our advanced, cloud-native 5G core with the nationwide reach of our partners. This approach ensures our network is flexible and powerful, designed to satisfy the social, economic, and transformative needs of the changing world Job Duties and Responsibilities The core network environment faces increasing complexity as it transitions to cloud-native architectures, requiring a specialist who can navigate intricate 4G and 5G service disruptions. This role solves the problem of prolonged network downtime by providing expert-level diagnostics and resolving Tier 2 and Tier 3 incidents that impact the customer experience. You will bridge the gap between daily network changes and long-term stability by driving root cause analysis and mentoring the wider NOC team. By leveraging advanced monitoring tools and cloud technologies, this position ensures the network remains resilient against emerging technical challenges.   What Success Looks Like (Objectives) Resolution of complex Tier 2 and Tier 3 service-impacting events to maintain maximum network uptime and stability Achievement of departmental OKRs by reducing Mean Time to Repair (MTTR) and supporting KPI deviation corrections Implementation of AI-driven diagnostic tools to automate the identification of subscriber-level observations and network anomalies Execution of comprehensive root cause and chronic incident analyses to prevent the recurrence of major network outages Delivery of technical guidance and training sessions to the NOC team to ensure seamless adaptation to daily infrastructure changes   Skills, Experience and Requirements Core Skills and Competencies (What you’ll bring) Advanced expertise in 4G and 5G Core network troubleshooting and call flow analysis Critical experience managing and validating network functions within Kubernetes and cloud-native environments AI Literacy, specifically the ability to apply machine learning insights to network monitoring and predictive maintenance Strong analytical skills for interpreting complex data sets during root cause investigations Professional collaboration skills gained through experience working with Tier 1 and Tier 2 service providers Proven ability to provide technical leadership and knowledge transfer in high-pressure operational settings Minimum Requirements Minimum Education: Bachelor’s Degree in Computer Science, Electronics-Communication, or Electrical Engineering Minimum Experience: 5 years of experience in Telecom Operational Core environments Required Technical Skills: Degree in Electrical, Electronics, Computer Science, or Telecommunications Engineering Years of telecom experience in 5G IMS Core and 4G EPC domains (Experience in NOKIA and Oracle products preferred). Experience with Messaging/IMS (SIP, SMSC, MMSC, VoLTE/VoNR, RCS) is