Systems Analyst I - System Administration

#WeAreONEOK – Fortune 500 company. 100+ years in business. Leading midstream service provider. Safety first. Sustainable operations. Environmentally responsible. Employee focused. JOB SUMMARY The person in this role will have a primary responsibility of a desktop technician supporting users in a corporate office in a field location. This includes supporting end user devices in all environments, conference room support, inventory management and onboarding new hires. This role may require some travel as required. Job Profile Summary Perform incident management related to IT infrastructure and support. Perform tasks necessary to ensure reliable infrastructure for business applications. Essential Functions and Responsibilities Triage and diagnose user issues which cannot be resolved on the service desk Mentor Tier I personnel during problem analysis to improve efficiency of problem resolution and overall knowledge of Service Desk staff Assemble and install servers and other equipment within the data center Complete tasks assigned in order to accomplish approved application and/or infrastructure change controls Collaborate with other IT personnel on technology and support issues Collaborate with applications and infrastructure personnel on new initiatives and the impacts they will have on infrastructure Education Bachelor's Degree in computer sciences, other related field, or an equivalent combination of formal education and the following job related experience Work Experience Training and experience relative to: Operating systems software Computer hardware Networking Communications Security administration Data base administration Experienced interacting with external customers and vendors relationships Knowledge, Skills and Abilities Knowledge of: current data networking and/or server technologies with ability to support: desktop/laptop hardware, operating system, and Office suite, IP networking, Windows server and/or Unix operating systems; shared storage technologies, virtualization technologies, event monitoring, logging, and data collection techniques Ability to: apply arithmetic and computer math Ability to: identify, research, and analyze systems software problems and perform systems evaluations Ability to: review and interpret manuals, journals, computer display screens, computer printouts, error logs, and correspondence Ability to: research, prepare, and compose systems operating procedures and documentation, reports, and correspondence Ability to: interact, advise, guide, train, and communicate effectively Ability to: communicate and/or exchange information; conduct oral presentations Licenses and Certifications None required Strength Factor Rating - Physical Demands/Requirements Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Strength Factor Description - Physical Demands/Requirements Standing: Remaining on one's feet in an upright position at a work station without moving about (Occasionally) Walking: Moving about on foot (Frequently) Sitting: Remaining in a seated position (Constantly) Lifting: Raising or lowering an object from one level to another (includes upward pulling) (Occasionally) Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder (Occasionally) Pushing: Exerting force upon an object so that the object moves away from the force (Occasionally) Pulling: Exerting force upon an object so that the object moves toward the force (includes