Director – Customer Automation
United Airlines
Chicago, Illinois, United StatesFull TimeStaffH-1B sponsor company
Sign in to applyVerified 2h ago
- Location
- Chicago, Illinois, United States
- Employment
- Full Time
- Work model
- On-Site
- Level
- Staff
- H-1B history
- 6 approvals (FY2023)
- Posted
- 4h ago
About this role
Become part of our team as Director – Customer Automation, leading the strategy and optimisation of customer-facing automation across voice, chat, and messaging. Drive customer experience, manage vendor partnerships, and ensure automated interactions are seamless and human-centred. Ideal for experienced leaders in customer service automation and conversational design.