Specialist - T&S - Training Quality & Policy 4B

Specialist - T&S - Training Quality & Policy Ready to turn bold ideas into real-world impact?  At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges.   If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.    Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.  Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

Responsibilities: Review of documentation for all entity types as per policy / jurisdiction for all KYC / CDD / EDD documentation and raising request for information/document required as per the procedure. Strong knowledge of payment industry regulations and standards, including PSD2, EU Anti-Money Laundering (AML) Directives, EBA AML/CFT Guidelines, and applicable Visa and Mastercard requirements, ensuring compliance with regulatory and industry expectations Expertise in assessing merchant-related risks, including transaction laundering, Merchant Category Code (MCC) misrepresentation, card scheme compliance, and Ultimate Beneficial Owner (UBO) and Politically Exposed Person (PEP) screening, to support effective risk management and regulatory compliance. Conduct due diligence and highlight procedural requirements if there is any defect. Review ownership (BO) and key controller according to policy and screen for sanctions and adverse media. Write clear and concise narratives for transaction analysis and make final recommendations.   Analyze and summarize the customer's final risk assessment while completing the review in a timely and efficient manner. Primary contact for expertise on policy and procedures   Make recommendations on process improvements to increase efficiency and accuracy. Act as a subject matter expert (SME) for complex KYC/AML investigations, providing guidance to analysts and supporting quality assurance reviews Maintain awareness of regulatory updates and incorporate process and procedural changes in the due diligence review process. Interpret evidence from multiple tools and systems to resolve legitimacy of customer behavior across multiple products. Lead investigations of high-risk merchants and complex ownership structures, identifying and escalating AML, sanctions, adverse media, and reputational risk Train and Mentor junior analyst Qualifications Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics Certifications Certified Compliance Officer (CCO) - VskillsVskills, Certified Regulatory Compliance Manager (CRCM) - The International Association of Risk and Compliance Professionals (IARCP)The International Association of Risk and Compliance Professionals (IARCP) Required Skills Client Relations, Commercial Excellence, Critical Thinking, Data Management, Lean Six Sigma (LSS), Quality Assurance (QA), Quality Management, Risk Management Language English (Required) Language Proficiency - Advanced - C1 Additional Job Location - Job Type Fixed Term (Fixed Term) Job End Date 2027-06-01 Master Skill List - T&S -