AWS Software Development Manager, Elastic Load Balancing

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As a Software Development Manager for ELB Data Plane, you will lead a team building the systems that route, scale, and deliver every byte of customer traffic through Elastic Load Balancing. You will own technical vision, drive operational excellence, and grow top engineering talent — all while shipping next-generation capabilities at internet scale. Key job responsibilities - Lead a team of engineers in designing, building, and operating ELB data plane systems at massive scale - Define technical vision and roadmap for data plane capabilities including routing, scaling, and deployment - Drive operational excellence across the team, maintaining high availability for a service that underpins millions of customer workloads - Partner with senior AWS leaders, product managers, and cross-functional teams to align on priorities and deliver business outcomes - Hire, develop, and retain top engineering talent while fostering a culture of ownership and innovation - Make sound trade-offs between short-term delivery and long-term architectural investments - Establish goals, prioritize work across your team and partner teams, and focus on the inputs that drive the most impactful results A day in the life You will split your time between technical leadership and people development. On any given day, you might review a system design for a new scaling mechanism, meet with a principal engineer to align on architecture direction, conduct a 1:1 with a direct report on career growth, and join an operational review to assess service health. Your stakeholders include senior AWS executives, partner service teams, and customers ranging from startups to the largest enterprises in the world.

The ELB Data Plane team builds and operates the software that processes every byte of customer traffic flowing through Elastic Load Balancing. We are a group of builders who care deeply about performance, reliability, and customer trust. We operate with high ownership, move fast on what matters, and support each other in delivering results at scale.