Senior Technical Production Manager
UnitedHealth Group
- Location
- Eden Prairie, Minnesota
- Work model
- On-Site
- Level
- Senior
- Salary
- $91.7k – $163.7k/yr
Skills
About this role
Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
Position
Summary As a Senior Technical Product Manager within Optum Technology, you will drive the vision, roadmap, and execution of complex software products and technology solutions. In this role, you will collaborate closely with engineering, architecture, operations, and business stakeholders to translate strategic business objectives into robust, scalable technical solutions. You will lead cross-functional agile teams through feature definition, technical requirements gathering, sprint planning, and product delivery. Additionally, you will leverage enterprise-approved AI tools and modern productivity software to streamline product workflows, analyze user feedback, and accelerate delivery. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities
Define and communicate the product strategy, technical roadmap, and release plans for complex technology products and platforms Partner with business leaders, software engineers, and system architects to translate business needs into technical user stories, epics, and detailed system requirements Use enterprise-approved AI tools to streamline product management workflows, automate routine documentation, and drive continuous process improvement Evaluate emerging tech trends and AI capabilities to inform solution design, backlog prioritization, and strategic product innovation Manage and prioritize the product backlog, ensuring technical debt, feature enhancements, and operational stability are appropriately balanced. Focus will be on claims & benefits related backlog Lead sprint planning, backlog grooming, and acceptance criteria definitions within an Agile development environment Monitor product performance, usage metrics, and key performance indicators (KPIs) using data analytics tools to drive continuous product optimization Serve as the primary technical subject matter expert for the product, providing guidance to delivery teams and key business stakeholders Translate business needs into user stories and technical requirements Lead cross-functional alignment, decision-making, and stakeholder communication Improve claims and benefits experiences, increasing self-service and call deflection Partner on integrations, APIs, and data flows; use analytics to guide decisions Shape roadmap and scalable capabilities using customer insights and performance data You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications
5+ years of experience in technical product management, technical delivery, product ownership, or systems architecture within a technology setting 3+ years of experience defining technical product requirements, user stories, epics, and maintaining backlogs within an Agile/Scrum environment 3+ years of experience working directly with software engineering teams, APIs, cloud-based architecture, or complex data environments 2+ years of experience utilizing data analytics, digital tools, or AI-assisted productivity applications to optimize workflows and drive product decisions Proven experience managing product roadmaps and delivering enterprise-scale technology products from concept to launch Preferred Qualifications