Data Center Operations Manager, Global Server Operations

In this role, you will manage a team of Data Center Operations Managers and Technicians. You will oversee the quality installation of server and network hardware and components, and troubleshoot any issues. You will manage day-to-day operations and lead the installation, configuration, testing and troubleshooting of our servers. In addition, you will also oversee the deployment of complex network components of the data center, lead teams on larger installations and develop project contingency plans. You will oversee day-to-day operations and guide your team through the entire lifecycle of server and network hardware, including installation, configuration, testing, troubleshooting, maintenance, and decommissioning. Additionally, you will take charge of complex infrastructure deployments, manage project timelines, and develop contingency plans. As a People Manager, you will be deeply invested in your team’s professional development and career growth while modeling teamwork attributes that positively impact site culture. The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide. We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.

Lead a team of individuals; set and communicate individual and team priorities that support organizational goals. Meet regularly with individuals to discuss performance and development, and provide feedback and coaching. Partner with teams to meet goals and stakeholders to manage facility activities and set/implement short- and long-term strategies. Maintain, monitor, and execute security and operational procedures and track/analyze trends to identify opportunities for improvements ensuring alignment with organizational policies. Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues. Support and contribute to the implementation of Environmental Health and Safety (EHS) and other compliance programs and initiatives in collaboration with other teams to ensure environmental and safety incidents are investigated, resolved, and reported.

Minimum qualifications: Bachelor's degree in a technical field, or equivalent practical experience. 10 years of experience managing technical teams in charge of installing, configuring, testing, troubleshooting, or maintaining hardware servers and its components. Experience in site-level data center operational leadership. Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required. Successful candidate must be an Australian citizen, and will be required to obtain Negative Vetting Level 1 (NV1) clearance under the Australian Government Protective Security Policy Framework (PSPF). Preferred qualifications: Experience working in data center environments, including building and operating large-scale infrastructure, and network and compute architecture and lifecycle, and Linux/Unix system administration. Experience leading operations in a 24x7 environment and developing and managing managers. Experience configuring, testing, troubleshooting, or maintaining hardware servers and its components.