Lead Shipper

We’re Watts. Together, we’re reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource. What we do: For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead.​ Scope of Position   The Lead Shipper is responsible for coordinating daily shipping operations to ensure the accurate, timely, and efficient movement of finished goods and materials. This role serves as the primary point of contact for the shipping function, providing guidance and support to shipping team members while maintaining compliance with company policies, customer requirements, and safety standards. The Lead Shipper performs shipping activities, manages documentation and system transactions, and works closely with Production, Materials, Customer Service, and Warehouse personnel to meet business objectives.  This position reports to the Materials Supervisor, is onsite, and is based in Franklin, NH.  Primary Job Duties and Responsibilities   Lead and coordinate daily shipping activities to ensure on-time and accurate customer shipments.  Assign and prioritize workload within the shipping area to meet daily production and customer requirements.  Verify shipping documentation, including bills of lading, packing slips, carrier paperwork, and export documents as required.  Ensure all shipments are properly packaged, labeled, and prepared in accordance with customer and carrier specifications.  Perform system transactions in SAP (or other ERP systems) related to shipping, inventory movements, and order fulfillment.  Coordinate with carriers and transportation providers to schedule pickups and resolve shipment issues.  Monitor shipping schedules and communicate delays, shortages, or transportation concerns to appropriate departments.  Train, mentor, and provide day-to-day guidance to shipping personnel on processes, procedures, and safety requirements.  Assist with inventory accuracy through cycle counts, material verification, and investigation of inventory discrepancies.  Maintain organized shipping records and documentation in accordance with company procedures.  Support continuous improvement efforts within shipping and warehouse operations.  Operate material handling equipment such as forklifts and pallet jacks, as authorized and required.  Ensure compliance with all safety regulations, quality standards, and company policies and procedures.  Perform other duties as assigned.

High school diploma or equivalent required. 3+ years of shipping, warehouse, logistics, or materials experience in a manufacturing or distribution environment. Previous lead, coordinator, or team leadership experience preferred. Experience with SAP or similar ERP systems preferred. Proficiency with Microsoft Office applications, including Excel. Knowledge of shipping documentation, carrier requirements, and transportation processes. Experience operating forklifts and other material handling equipment preferred; certification is a plus. Strong organizational, problem-solving, and decision-making skills. Excellent attention to detail and commitment to accuracy. Ability to prioritize multiple tasks in a fast-paced environment. Strong written and verbal communication skills. Ability to read, write, and understand English. Understanding of and adherence to applicable laws, regulations, policies, and safety practices. Must successfully establish employment eligibility and satisfactorily complete background checks and