Manager, HR Planning & Support

The Manager, Human Resources Planning & Support will report directly to the Sr. Director, Human Resources. This manager’s primary role will be to execute and enhance the Human Resources communications and project management strategy across the Caribbean and Latin America (CALA) region. The responsibilities include planning and executing internal communications, maintaining a communications calendar, developing executive-level presentations for HR Executives, managing and supporting key initiatives, and more. Additionally, he/she will provide logistics support in key HR meetings and will be responsible for providing project management support to discipline initiatives.

BUSINESS CONTEXT: EXPECTED CONTRIBUTIONS

Internal Communications

Execute existing communications strategy to continue to raise profile of HR function and drive awareness of key HR priorities and accomplishments.

Plan, create and manage content for a variety of internal communications as requested.

Maintain calendar of planned and historical content and communications, ensuring content submitted by several stakeholders is captured on a weekly basis.

Compile and maintain stakeholder and audience distribution lists.

Compile and organize region-wide HR best practices and achievements into a comprehensive reference resource.

Establish methods to measure the effectiveness of communication efforts, set targets, track results, and improve programs. Manage data collection efforts; assess data and collect feedback to inform strategy development; track performance and recommend solutions to continuously improve communications performance.

Autonomously develop graphically engaging, concise and interactive visual presentations for the discipline. Must be able to organize information effectively, and convey data through graphic elements such as charts, graphs, maps, tables and text.

End-to-end management and execution of regularly scheduled webinars through Microsoft Teams, i.e. creation of event, execution, registration pages, Q&A, etc.

Provide logistics and planning support in meetings. Responsibilities include creation and distribution of agenda items, managing meeting stakeholders, ensuring meeting effectiveness, taking notes that are an accurate record of decisions & discussions, writing action items with responsibilities & ownership, following-up/distributing minutes/actions to all participants post-meeting, reviewing and tracking action items from prior meetings in next meetings, etc.

Project Management

Support discipline to manage and track projects to ensure timely launches and successful completion of key milestones.

Support HR leaders in planning, defining deliverables, measuring outcomes, developing metrics, timelines, communications and key milestones on discipline priorities and key initiatives.

Provide processes and communications that create accountability with project team and drive results.

Operate in a matrix organization, partnering with resources to achieve results through others – leveraging influence without authority.

Prepare and ensure communications with all project stakeholders and impacted audience are smooth and timely, e.g. regular project updates, shared resources & communication channels among stakeholders during planning, deployment and sustainment phases.

Utilize, support and update different tools and vehicles (e.g., Project Management and implementation templates, Land It, Planner, etc.) to support management and planning of different initiatives through task status tracking, progress reports, etc

CANDIDATE PROFILE

Bachelor’s degree in an appropriate field with a graduate level preferred

3+ years of relevant experience

Experience in a role as an HR and /or Project Specialist preferred