Mgr, Program

Journey with us!  Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.   Position Summary: The Program Manager is responsible for managing the New Generation program of Newbuilds, special projects, or revitalization and refurbishment of vessels. Consults with internal clients in various departments (shoreside and shipboard) to gather, analyze, and report data for recommended courses of action.  Proactively strategize, manage, plan, and drive activities of new ship design, start-up, and owner supply processes to ensure project completion within prescribed time frame and budget.  Function as an in-house process driver and coach of matrixed operating department representatives intimately involved in starting up a new ship. Projects assigned are typically top priority, high profile, and multi-departmental initiatives for the organization and thus require continuous communication and interaction with the Newbuilding Manager and department executives.  Manage all aspects of project planning, tracking, and status reporting.  Independently maintains relationships with key customers, primarily Directors, Vice Presidents, and Company Officers. Oversees and/or performs the following essential tasks through subordinates or matrixed resources.   Essential Duties and Responsibilities:

Lead and provide overall direction to a small team of one to two resources, consisting of either an Asst. Project Manager, Project Analyst, and/or Coordinator that are responsible for the day-to-day administrative and reporting details of assigned projects. Utilizes project management tools and industrial engineering techniques to lead, develop and oversee the maintenance of project scope, customer, and executive expectations as well as overall project focus.  Leads, coaches, and advises the recommended course of action to the project team in outlining milestones, establishing work plans, responsibilities, scope and tracking routines.   Manages and participates in the study of operational needs and current operational performance to determine optimal working procedures and systems, and to identify areas for improvement and efficiency on assigned project. Acts as the liaison between the Site office(s) and Miami Newbuilding office, serving as the single point of contact for collecting and sharing requested information between parties and at required intervals from operational groups.  Proactively interfaces with constituent representatives for the purpose of examining project status and monitoring progress. Reviews status reports prepared by project personnel, modifies schedules or plans as required.  Organizes the communication of the project plan status on a regular basis to project stakeholders and core team. Continues to re-establish goals and adjust work processes based on shifting priorities and new information.  Follow-up with team members to meet project deadlines and provide input on team member activities for schedule review process. Coordinates activities to ensure project progresses on schedule and accurately reflects current project status through regular updates of tasks and statuses. Tracks progress of owner supply specification, requisition, and procurement. Works with Financial Department to track the owner supply budget, cost control and reporting.  Leads and organizes team in development of monthly presentations for senior executives.  Oversees preparation of project reports for management, client, or others.  Manage, develop and follow-up project reporting on the department intranet site including the various reports, databases, and key performance indicators. This position requires travel to and from ships, shipyards, and/or vendor facilities (<= 50%). Remains current