Customer and Product Training Instructor

Job Title: Customer and Product Training Instructor Working Pattern: Fulltime - Onsite Working location: Indianapolis, IN Relocation assistance is not available for this position Why Rolls-Royce? At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you’ll have the opportunity to create world-class power and propulsion solutions, pushing your problem-solving and ingenuity, to deliver real impact that puts safety first. You’ll be given responsibility and the opportunity to grow in our high-performance culture. This is Infinite Potential . And it’s your chance to really shine and contribute to one of the world’s most recognized brands and a beacon for engineering excellence.

Summary: As a Rolls-Royce Customer & Product Training Instructor, your reputation for excellence will be the cornerstone of your success. You will play a pivotal role as a Subject Matter Expert (SME) in taking the lead in designing, developing, and delivering exceptional product and service-learning solutions for both customers and employees. You will play a pivotal role as a Subject Matter Expert (SME) in taking the lead in designing, developing, and delivering exceptional product and service-learning solutions for both customers and employees.

Design & Development: Collaborate with the Customer and Product Training Team to design and develop engaging and impactful learning materials that meet the needs of both internal teams and external customers. Training Delivery: Deliver high-quality product and service training, ensuring that the content meets the technical specifications and adheres to Rolls-Royce standards. This includes facilitating training sessions, workshops, and seminars both in-person and remotely.  Must be available for both international and domestic travel, up to 50% of the time. Stakeholder Collaboration: Work closely with Customer Facing Business Units (CFBU) Technical and Commercial Managers to understand and meet customer training needs, ensuring all customer requirements are addressed through tailored learning programs. Project Management: Manage work packages and ensure timely delivery against project milestones. Oversee the use of the project workbook tools to track progress, resolve issues, and coordinate resources for major projects and implementations. Quality Assurance: Ensure that all learning activities and content adhere to Rolls-Royce’s standard Customer and Product Training policies, programs, and tools. Continuously assess the effectiveness of training solutions and implement improvements where necessary. Customer & Employee Engagement: Foster strong relationships with both internal and external stakeholders, ensuring a clear understanding of their learning needs and providing solutions that drive performance improvement.

An Associates degree and 4+ years of proven experience in gas turbine engines and/or operations, or A Bachelors degree and 2+ years of proven experience in gas turbine engines and/or operations, or In lieu of a degree; 6+ years proven experience in gas turbine engines and/or product and service training environment, preferably within a technical, operations, or engineering context Required to be a US Citizen Must be eligible to obtain and maintain security clearance FAA Certified Airframe and Power Plant (A&P) Certificate or equivalent recognized civil aviation authority International Licensure (e.g., EASA Part-66 B1/B2, Transport Canada AME license) Candidates may be considered without an FAA A&P Certificate or equivalent International Licensure if they meet one or more of the following: 4+ years of Military Aviation Maintenance Experience directly related to airframe and powerplant systems, or 5+ years of verifiable Civilian Aviation