Sr DevOps Engineer

S r.   DevOps Engineer        What makes Gartner a GREAT fit for you? When you join Gartner,   you’ll   be part of a fast-growing team that helps the world become smarter and more connected.   We’re   the leader in our industry, achieving double-digit growth by helping clients make the right decisions with business and technology insights they   can’t   find anywhere else. Our associates enjoy a collaborative work environment, exceptional   training   and career development — as well as unlimited growth potential. If you like working with a generous, supportive, high-performing team, Gartner is where you want to be.

This role is on   the ETO   DevOps Services Team - focuses on automating and supporting cloud infrastructure and application deployment to enhance self-service capabilities using infrastructure-as-code, DevOps tools, and open-source technologies. You will use your   expertise   in AWS,   Azure,   Kubernetes, Terraform, CI/CD pipelines (e.g., Argo), and observability tools to ensure resilient and   S recoverable   systems. The position involves collaborating with architects, engineers, and operations teams to design, deploy, manage, and   operate   development, test, and production environments.   Proficiency   in AWS, Kubernetes orchestration, and Python scripting is   required   to drive automation and innovation. The role is also responsible for incorporating AI-driven automation to improve the efficiency, reliability, and scalability of DevOps processes and deployment pipelines.

Ensure the stability, reliability, and security of Gartner’s enterprise application environments, consistently meeting or exceeding SLAs and OLAs.   Design, develop, and   maintain   automation scripts and tools in Python to streamline infrastructure provisioning, deployment, and monitoring processes.   Collaborate proactively with software engineers, architects, and operations teams to support CI/CD pipelines and infrastructure-as-code initiatives using tools such as Terraform and Jenkins/ CloudBees .   Enforce best practices for cloud security, compliance, and governance throughout the DevOps lifecycle.   Monitor system performance, diagnose and resolve issues, and   optimize   cloud resources to achieve service level   objectives .   Mentor and guide junior engineers, fostering a culture of knowledge sharing and continuous learning within the team.   Participate in capacity planning, load testing, incident management, and provide ad-hoc after- hours   production support as needed.   Research, evaluate, and recommend emerging cloud technologies and DevOps tools to enhance infrastructure and automation capabilities.   Assist   in managing Kubernetes clusters and refining application deployment workflows.   Partner with engineering teams to execute and support DevOps strategies across various projects.   Champion continuous improvement in areas such as monitoring, automation, and operational efficiency.   Oversee system patching, vulnerability management, and security updates across multiple environments.   Lead initiatives for cost optimization and performance enhancement in cloud infrastructure.   Ensure high availability of critical applications and manage multi-region cloud environments to support resilient and robust operations.   Implement and manage one-click deployment solutions to streamline application releases and boost operational efficiency.   Prepare and deliver status reports to the Team Manager, Senior Director, and VP of Application Services within Enterprise Technology and Operations.

4   to   6   years of experience in IT infrastructure, cloud engineering, or DevOps roles, with a primary emphasis on AWS and public cloud platforms.   Extensive hands-on   expertise   with   AWS    and   Azure   (strongly preferred).   Robust experience with containerization