AVP, Global Healthcare Product Leader

You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  The Assistant Vice President, Global Healthcare Product Leader serves as the senior product authority responsible for the strategic leadership, development, governance, maintenance, and ongoing evolution of the Global Healthcare product portfolio. This role provides enterprise-level oversight for healthcare insurance products across multiple Healthcare segments and jurisdictions, ensuring product offerings remain aligned with the underwriting strategy, profitability objectives, regulatory requirements, operational excellence standards, and evolving market conditions.

Job Summary The position is accountable for establishing and executing a comprehensive product management framework that governs the full product lifecycle, including product design, form development, endorsement management, manuscript language creation, product enhancements, regulatory implementation, underwriting support, and product modernization initiatives. This role serves as the central point of coordination among Underwriting, Legal, Compliance, Actuarial, Claims, Risk Control, Operations, Technology, Product Architecture, Distribution, and senior business leaders to ensure product consistency, governance, and successful execution of strategic priorities. In addition, this role is responsible for maintaining a structured product operating model, supporting product lifecycle management, improving product-development processes, and ensuring the Healthcare product portfolio remains responsive to emerging risks, regulatory developments, claims trends, underwriting needs, and market opportunities. This officer-level role requires a strategic and technical product leader who can balance innovation and speed-to-market with strong governance, regulatory compliance, and operational effectiveness in a complex, matrixed global environment. This role follows a hybrid work schedule, with time split between a CNA office and remote work from home. While Chicago, IL is the preferred location, we are open to considering exceptional talent across our footprint and encourage candidates from any CNA office location to apply. Essential Duties and Responsibilities Performs a combination of duties in accordance with departmental guidelines, including but not limited to the following: Leads the strategic development, enhancement, governance, and maintenance of the Global Healthcare product portfolio, including policy forms, endorsements, manuscript language, coverage solutions, underwriting tools, forms libraries, and product guidance materials. Establishes and executes a multi-year product strategy and product-development roadmap that supports business objectives, underwriting strategies, profitability goals, market opportunities, customer needs, emerging risks, and competitive positioning. Serves as the principal product leader for all Global Healthcare lines of business, ensuring product consistency, coverage clarity, operational effectiveness, and alignment with underwriting philosophies and risk appetite. Oversees the development, revision, and implementation of policy forms, endorsements, and manuscript wording, to comply with regulatory amendments, state-specific changes, segment-specific product initiatives, and product maintenance needs across all Global Healthcare segments and applicable jurisdictions. Designs, implements, and oversees a structured product governance framework that supports product intake, prioritization, approval, implementation, documentation, communication, monitoring, and ongoing maintenance activities. Establishes robust governance controls, documentation standards, product inventories, version-control protocols, decision logs, implementation