Consultant, Customer Experience & Business Process Improvement (CX&BPI), HPE Operations

Consultant, Customer Experience & Business Process Improvement (CX&BPI), HPE Operations    This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

About the   Organization :        At HPE, we bring together the brightest minds to create breakthrough technology solutions and advance the way people live and work. Our legacy inspires us as we forge ahead dedicated to helping our customers make their mark on the world.     We’re   solving the world’s most complex challenges, and our people are at the forefront of progress.       The  Customer Experience & Business Process Improvement (CX & BPI)  team is a global team of senior, certified professionals, with decades of cross-functional and cross-industry experience in driving transformation and customer experience, problem solving and bringing outside-in perspectives.  Our  vision  is to be the team that shapes and   drives   what’s   next for HPE. Our  mission  is to turn bold ideas & complex challenges into sustainable business impact, powered by breakthrough innovation & world-class customer experience.         We offer:   A competitive salary and   award-winning   benefits   A diverse, inclusive, and supportive culture   and team   Growth through professional development, on-the job learning and stretch assignments    A network of talented and motivated colleagues    Work-life balance and support for career development     What   y ou   w ill   b e   d oing :       Facilitate the definition of business/operations strategy for a focused program   or diagnostic , by engaging and influencing senior leaders     Lead cross-functional transformation projects defining opportunities, building solutions, implementing solutions across different teams     Apply frameworks and best practices to evaluate the transformation program’s readiness to launch,   develops   action plans, leads program mobilization efforts, and   provides   advisory and program management services throughout the life of the program       Evaluate and analyze data to support business strategy/operations improvements     Re-engineer processes to improve delivery, reduce complexity, reduce   waste   and incorporate accountability to sustain the change     Define and execute change management initiatives in support of strategy and process changes to include stakeholder assessments and communications     Foster organization wide collaboration in solving problems     Engage and work with senior stakeholders         Education and Experience:       Required :   B achelor's or   Master's degree in Business Management , Engineering or equivalent   or Relevant experience leading cross-functional, strategic or transformation projects.       Experience leading transformation/improvement programs; define and   establish   program structure and governance frameworks, business case management, KPI measurement, benchmarking, lead executive steering committee or QBR, stakeholder management,   financial management , problem solving   10+ years of relevant experience       Preferred :   Project management certification such as