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Infrastructure Project Manager - Remote

UnitedHealth Group

RemoteLatham, New YorkMid
Sign in to applyVerified 1h ago
Location
Latham, New York
Work model
Remote
Level
Mid

Skills

AgileServiceNow

About this role

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. Optum is seeking a highly experienced Infrastructure Project Manager to support the implementation, modernization, and ongoing operations of the New York All Payer Database (NY APD). This role will lead infrastructure-related initiatives while coordinating the activities of system administrators, database administrators, and technical vendors to ensure the stability, security, and performance of one of the nation's largest healthcare data repositories. The ideal candidate will possess a solid combination of infrastructure project management, operations leadership, healthcare data experience, and technical expertise. This position requires collaboration across technical teams, Department of Health stakeholders, and external vendors to deliver infrastructure enhancements, maintain operational excellence, and support strategic program objectives. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities

Lead the planning, execution, and delivery of infrastructure initiatives supporting the NY APD, including platform modernization, database optimization, capacity planning, and security enhancements Manage and coordinate the daily activities, priorities, and deliverables of system and database administration teams, ensuring alignment with program goals, schedules, and service level commitments Develop, maintain, and monitor detailed project plans with work breakdown structure (WBS), schedules, risks, issues, and dependencies in partnership with technical and business stakeholders Utilize ServiceNow to oversee Incident and Problem Management processes, including ticket tracking, root cause analysis (RCA), corrective action planning, and implementation of permanent solutions Serve as a primary liaison between technical teams, Optum Government Solutions, Department of Health stakeholders, and other vendors to ensure effective communication and timely issue resolution Lead infrastructure status reporting activities, including updates to master project schedules, weekly status reviews, executive dashboards, and governance presentations Oversee infrastructure support for key NY APD components, including: Master Patient Index (MPI) Master Provider Index (MPI) Data enrichment and analytics platforms Data submitter onboarding and operational capabilities Public-facing portal infrastructure Prepare executive-level presentations, reports, and recommendations for governance committees and program leadership Support monthly operational reporting by developing and reviewing service level agreement (SLA) metrics, infrastructure performance indicators, and operational trends or laid out in a score card Ensure infrastructure operations are scalable, secure, and aligned with future program growth and modernization objectives You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

5+ years of IT Infrastructure Project Management experience, including prior hands-on experience as a Systems Engineer, DevOps Engineer, Infrastructure Engineer, or similar technical role 2+ years of experience supporting Data Warehousing, Business Intelligence, or Data Analytics

Infrastructure Project Manager - Remote at UnitedHealth Group, Latham, New York | Yoinka