Facilities Manager - Protea Hotel by Marriott Breakwater Lodge Waterfront

JOB SUMMARY DUTIES: The Maintenance Manager is responsible for all Maintenance STAFF and the standards of service in the various maintenance areas. He / She is required to support the Facilities Manager with all aspects of the daily maintenance operation. He / She is familiar with and applies the minimum GUEST Service Standards laid down within his/ her area of work and responsibility. JOB SPECIFICATION: Literacy: Must be fully literate and able to read and interpret policies, procedures and communications. Numeracy: Must be fully numerate to be able to perform relative calculations. Must be computer literate. Language: English for the purposes of communicating with GUESTS and management. Physical: Must be able to maintain physical stamina to personally manage areas of responsibility. Formal Training/ Education: Matric, Artisans Qualification beneficial Competency: The employee is able to consistently apply the skills and knowledge requirements of the job position in order to meet and exceed the Key Result Areas of the position. The employee is able to display management skills in the interpretation of Hotel policy, business objectives, the application of resources and overall management of STAFF and standards. Time Keeping: The employee is to keep good time and be prompt at all timesManages all maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Leads the emergency response team for all facility issues. GUEST SERVICE STANDARDS DESCRIPTION JOB DESCRIPTION AND KEY PERFORMANCE AREAS DUTIES, RESPONSIBILITIES AND PERFORMANCE STANDARDS Maintenance Portfolio The requirements of this key result area will have been satisfactorily performed when:- The minimum GUEST Service Standards for the maintenance departments are communicated and implemented. Service STAFF are appraised against the required Service Standards and the necessary training is scheduled to ensure Service Standards are met and consistently maintained. Manage and control over the maintenance department STAFF is maintained ensuring that service is prompt, professional and courteous at all times, bearing in mind the comfort and well-being of GUESTS. Quality of work is monitored and liaison maintained with Facilities Manager on maintenance service standards. All work is carried out in an organised and efficient manner taking into account work priorities and laid down procedures. Administration and Stock/ Equipment Procurement and Control The requirements of this key result area will have been satisfactorily performed when:- All stocks and supplies are timeously ordered, correct stock levels maintained and stored under optimum conditions Stock is taken of all operating equipment at specified intervals and required records are maintained. Standard maintenance stocks are controlled through the correct handling, storage and stock counts of such stocks, in order to minimise loss through waste, theft and breakage. Control is maintained to ensure operating equipment and Tools are used properly and not abused e.g. screwdrivers used as chisels. Operating Equipment is regularly inspected for damage and is repaired and / or replaced accordingly. All work is carried out in an organised and efficient manner taking into account work priorities and laid down procedures . All stock requisitions and Job Cards are signed off by the Maintenance Manager Staff Development and Supervision The requirements of this key result area will have been satisfactorily performed when:- Duty rosters of STAFF are prepared to ensure correct manning levels and even distribution of work. Effective communication is maintained by attending bi-weekly departmental meetings and daily hand