Senior VP Revenue Operations

Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.      Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.      As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.

Uniphore is The Business AI Company — and we are at an inflection point. We have built a world-class platform, assembled a marquee customer base, and secured Series F funding with backing from investors who believe in what comes next. The next chapter is about scale, discipline, and getting this business ready for its next major milestone. That is why this role exists.   Reporting directly to the Chief Revenue Officer and   operating   as a trusted partner across the CEO, CFO, and General Counsel, the SVP of Revenue Operations is one of the most consequential hires we are making. This is not a behind-the-scenes operator role. You will be a visible executive leader — presenting to the board, shaping strategic narratives with the ELT, and co-owning the story we tell investors and partners about the health and trajectory of our revenue business.   At the same time, you will be a builder and fixer — someone who can design a rigorous operating system for a global revenue organization and do the   hard work   of making it run. Equal parts strategic and hands-on. Equal   parts   operational and executive.   If you have helped take a technology company public — or built the infrastructure that made it possible — and you know how to translate revenue operations into the language of capital markets, boards, and investor scrutiny, we want to talk.   This role is based at Uniphore's headquarters in Palo Alto, CA, where you will sit alongside our executive team.

GTM Strategy & Operating Cadence   Serve as the CRO's operational counterpart — co-owning global GTM strategy and driving alignment across Sales, Solutions Engineering, SDRs, Specialists, and Customer Success.   Build and own the operating rhythm of the revenue organization: weekly forecasts, monthly business reviews, quarterly planning, and annual operating plans that create accountability and predictability at every level.   Design forecasting models, pipeline frameworks, and executive dashboards that give leadership — including the board — real-time, high-confidence visibility into business performance.     Revenue Planning & Deal Governance   Lead Annual Fiscal Planning end-to-end: territory design, quota setting, financial goal alignment, and market segmentation.   Own sales compensation plan design in partnership with Finance and HR — building structures that motivate the right behaviors and scale with the business.   Lead the Win Desk — the central authority on deal acceleration, pricing governance, discount approvals, and deal terms.   Build and   maintain   playbooks that enable the field to move fast without sacrificing margin, compliance, or strategic positioning.     IPO Readiness & Executive/Board Partnership   Build the operational infrastructure — metrics, reporting cadences, data governance, controls — that a public company   requires . This means clean, auditable, investor-grade revenue data before it is needed.   Partner with the CFO and GC on financial controls, revenue