Claims Specialist - Marine

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This position will be responsible for the resolution of claims of average complexity and low to mid exposure personal lines marine claims. The primary purpose of this job is to investigate, evaluate, negotiate and settle assigned claims by collecting and analyzing data according to policy application and/or contract provisions. The position will have responsibility for decision making within their authority and work under the general direction from their manager.

Typically handles low to moderate exposure personal lines marine claims. Confirms coverage of claims by reviewing policies and documents submitted in support of claims.  Analyzes coverage and communicates coverage positions. Ability to draft coverage position letters independently Utilizes acceptable investigation claims handling and settlement techniques that achieve cost effective and timely closure results by obtaining, reviewing and analyzing documentation, policy provisions and other records. Conducts, coordinates, and directs investigation into loss facts and extent of damages Evaluates information on coverage, liability, and damages to determine the extent of insured's exposure Sets reserves within authority or makes recommendations concerning reserve changes to manager Utilizes diary system to pro-actively resolve outstanding issues and to ensure timely processing and closure of the claim. Negotiates and settles claims directly with claimant   Prepares reports by collecting and summarizing information Participates in special projects or assists other team members as requested Ability to travel to industry conferences or meetings, if required. Provides timely service throughout the life cycle of the claim by meeting all service level agreements, initiating timely contact to all appropriate parties, and responding to incoming inquiries according to company policy and procedures. Identifies subrogation opportunities and fraud potential and makes appropriate referrals Strong emphasis on customer service to both internal and external customers Education Bachelor’s degree or equivalent work experience Certification Must have or be eligible to receive any necessary claims adjuster license(s) Must have or be willing to successful complete basic insurance courses or achievement of industry designation (INS, IEA, AIC, ARM, SCLA, CPCU) Work Experience Minimum of one to three years of claims handling experience or equivalent combination of education and experience Knowledge of insurance industry or claims handling preferred, Knowledge of recreational boating practices a plus Skill Sets Excellent written and oral communication skills Strong analytical and problem-solving skills Strong organization and time management skills Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, Word) Ability to work both alone and in a team environment Strong desire for continuous improvement US Work Authorization US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future. Pay information: The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The national average salary range for the Claims Examiner is $62,400 - $85,800 with 12% incentive.

Markel Group (NYSE – MKL) a fortune 500 company