Sr Strategic Account Executive - PBM Commercial Health Plans - Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. This role serves as the senior level liaison between Optum and key clients, typically at the Director or Vice President level. Responsible for coordinating the activities of multiple internal departments to deliver best-in-class service to our clients. Quarterbacks the account facing team responsible for developing client specific trend management strategies. Strategic relationship manager responsible for client revenue retention and growth. This individual may or may not manage a team. This is a high-performing individual with proven leadership skills and a comprehensive understanding of the PBM environment and broader healthcare system. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Manages assigned accounts with a focus on client trend management, strategic plan development and execution, cultivating multi-level client relationships and manages staff outcomes, maybe direct and indirect Manages client contract renewal activities with the primary goals of retaining client, obtaining multiple-year agreements, and maintaining or improving profitability Accountable for understanding the primary business objectives of the client, developing, and managing shared goals, and demonstrating program value to the client Understands OptumRx product and service offering, and can articulate the operational, clinical, and financial value of our programs to the client across multiple stakeholders with the goal of deploying new programs and services Maintains consistent and regular client communications Prepares and presents regular client performance reviews, including identification of cost drivers, recommendations for cost savings opportunities, utilization, and cost reports, and OptumRx industry news Prioritizes and conducts regular on-site or telephonic client meetings as appropriate to proactively review client benefits, drug utilization and trend management strategies Maintains a complete understanding of client contract terms including but not limited to the monitoring and reporting of performance guarantees. Ensures that all assigned contracts are monitored and reported as stated in the terms Documents all client related activities as directed into the approved documents and or application Manages and mentors account management team members Specific topics may include the creation and delivery of client presentations, upsell techniques, implementation activities and daily client interaction Provides staff with feedback at least quarterly on the level of accomplishment of personal and departmental goals Establishes multiple corporate relationships and participates in client sponsored events/charities as appropriate. Cultivates in-group growth through these relationships Stays abreast of industry trends and developments and demonstrates solid communication skills in presenting these to clients and staff. Demonstrates expertise in pharmacy benefit strategies and OptumRx Rx clinical programs Provides leadership to client services team members in departmental and corporate initiatives Provides regular feedback to management team regarding client metrics, client requirements and existing and new business development opportunities Participates in sales preparation meetings and finalist sales presentations as necessary. Ensuring client satisfaction Provides support