Service Technician - Instrumentation

Under moderate supervision, provide preventive maintenance, troubleshooting, repairs and calibration to analytical instruments; HPLC, GC, Spectrophotometer, electronic and mechanical equipment. Perform installation and trains customers in the equipment uses at customer sites along with technical training on products. Document and report all repairs and product failures.  Travels to customer site to provided services (installations, maintenance or calibrations).  Adapts equipment and technology to serve user needs.  Provides technical support to customers related to instrumentation.  Document and report all repairs and product failures.  Provide equipment and improvements recommendations.  Help with the development of preventative maintenance procedures, IQ, OQ and PQ for the division.  Executes sequence of testing and calibration program for instruments and equipment according to blueprints, schematics, technical manuals, standards operating procedures and other specifications.  Diagnoses equipment failures (breakdowns) and repairs per manufacturers guidelines.  Performs preventative and corrective maintenance of test apparatus and peripheral equipment.  Confers with clients, group leader, and other technical workers to assist with equipment installation, maintenance, and repairs techniques.  Analyzes and converts test data, using mathematical formulas, and reports results and proposed modifications.  Sets up test equipment and conducts tests on instruments and equipment.  Disassembles and reassembles instruments and equipment, using hand tools, and inspects instruments and equipment for defects.  Sketches plans for developing jigs, fixtures, instruments, and related nonstandard apparatus.  Modifies performance and operation of component parts to specifications, using test equipment and precision instruments.  Conducts tests and inspections of products, services, or processes to evaluate quality or performance.  Consults with clients on a regular basis regarding usage, placement and potential future needs of the equipment.  Recommends corrective actions to the customer when needed.  Trains customer on how to use the equipment.  Maintains technical skills through ongoing manufacturer’s certification and continuing education.  Performs other duties as assigned.

(Education/Training, Experience and Certifications)  Bachelors degree in Electronics, Instrumentation or Chemistry, preferred  Three years related experience required  Fully bilingual  Drivers License a must KNOWLEDGE SKILLS AND ABILITIES (Those necessary to perform the job competently)  Knowledge of machines and tools, including their designs, uses, repair, and maintenance  Analytical skills - Understands the implications of new information for both current and future problem-solving and decision-making ENVIRONMENTAL WORKING CONDITIONS AND PHYSICAL EFFORT (Under typical positions) Laboratories and process areas including warehouses, laboratories, manufacturing, and outdoor areas.  -   Driving and travel is required throughout the island and the Caribbean.   - Work assignments are diversified. Examples of past precedent are used to resolve work problems. New alternatives may be developed to resolve problems. A frequent volume of work and deadlines impose strain on routine basis.  - P hysical effort is required. - It is required that the person loads weights from 25 to 200 pounds to calibrate weighting equipment or to transport it. - Job also requires to stand for long periods of time, kneel, reach, walk thru narrows areas and be exposed to cold and hot areas. Employee has contact with alcohol, silicon oil, CO2, liquid nitrogen, acetone, and paint (spray). Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an