Program Manager - Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Optum Frontier Therapies is a new pharmacy services business pioneering a better approach to care for patients with rare diseases; we are on a mission to support people with compassion while creating access to therapies at the frontier of health care. With us, you'll find a fast-paced, passionate and professional culture where you can use your talent and our resources to make a huge impact-ensuring that all people, no matter how unique, have the ability to access a better tomorrow. What makes your career greater with Optum Frontier Therapies? You'll work with expert and enthusiastic peers, be part of a culture focused on both clinical outcomes and business results and contribute to a growing team that prides itself on learning, evolving and challenging the status quo. The Program Manager at Optum Frontier Therapies is the lead for a rare disease therapy program, focused on supporting people with rare diseases and emerging therapies at the frontier of healthcare. Key stakeholders that the Program Manager must consider are the patients we serve, doctors and their office staff who prescribe these therapies, biopharma manufacturers who develop these therapies, and our internal operations team, executing the work every day. The Program Manager is directly responsible for the operational health, efficiency, and management of one or more assigned programs while serving as a dedicated point of contact for assigned clients. This is a role that must be able to think both 'wide' and 'deep', and balance internal team management with external customer orientation. Program Managers provide guidance, leadership, and supervision for the programs assigned to them and are responsible for ensuring that the goals and objectives of the programs are met in a manner that aligns both internal business expectations and external client commitments. Under direct supervision from the Associate Director of Program Management, the Program Manager supports the overall development, implementation, and management of assigned client programs. This role partners closely with leaders and stakeholders across the business to ensure that client portfolios are operating effectively, to raise recommendations for program improvements, communicate trends on the program, and advance the business partnership with a client. This position relies heavily on the ability to anticipate and proactively recommend solutions, accurately follow directions, thoroughly research, communicate and resolve program-related needs, escalations, and concerns according to established standards and timeframes. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Maintains expert knowledge of program requirements, guidelines, processes, FAQs, business rules, technologies, and therapeutic areas related to assigned programs Keeps current with industry and treatment trends, treatment standards, and updated indications related to assigned programs Works directly with the Client Implementation, Operations, Business Solutions, Program Management, Payer Relations and Clinical teams to ensure the timely and complete launch of new programs or updated processes Monitors and maintains operational health metrics and analytics for assigned programs, identifying trends and facilitating mitigation and resolution plans with appropriate stakeholders