Senior Account Manager, Federal

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.   You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally. Come make an impact every day at Zebra.

Takes ownership of assigned Federal Government end-user account(s); develops and executes sales strategy for assigned account(s) with manager’s input; develops strong relationships with key customer contacts and leverages to Zebra’s advantage; creates and delivers high impact sales presentations and capable of product training; often used for those with strong technical background but limited sales experience or strong sales with limited product/market understanding. Develops and executes sales strategies with minimal input from manager for a higher level of financial responsibility; proactively sells solutions encompassing a wide range of products or services; as required leverages relationships with other business units and/or external partners to deliver solution; Develops strong relationships with key decision makers and influencers; Initiates and leads customer presentations and value proposition creation. This is a remote role and the candidate must reside in the US near/around Washington, DC metro or surrounding areas with the ability to travel ~ 50%. Knowledge/Expertise – Technical Skills - Uses advanced domain / solutions knowledge to competitive advantage – Knowledge of Zebra - Provides input into development of business products/services; understands and follows multi-business protocols – Sales Skills – Develops and adapts advanced sales strategies to unique customer needs; creates customer partnerships. – Managerial Skills - Often leads others in their development; provides input to policies and practices – Business Acumen - Develops business solutions and directly addresses financial issues resulting in profitable revenue growth for Zebra; able to coordinate and present complete, complex solutions that meet customer needs and beat competition – Market/customer Knowledge – Acts as a resource to customers based on intimate knowledge of relevant industries and needs. Previous experience selling into Federal Government, Civilian agency end users preferred. Previous focus on DoI, DoS, DoE, DHS preferred. Solution Complexity/Strategic Thinking – Nature of Problems Solved – Solves complex problems which may require unique solutions (e.g., unique applications of existing technologies) that are used across the business in similar situations – Role in Addressing Problems – Leads problem resolution, identifies appropriate resources, develops contingency plans – Complexity of Solutions – Typically medium to high complexity; has several complex projects, all which require unique coordination of technical resources; multi-country issues may be involved Freedom to Act – Level of Guidance – Demonstrates wide latitude for decisive action which could impact business initiatives/programs; exercises independent judgment within broadly defined practices/policies in selecting approach and technique – Takes Direction From – Manager and Business Unit Directors Customer Interface – Role – Often leads semi-formal teams or significant portions of a large permanent team – Level of Customer Contact – Multiple decision makers and influencers for large deals with complexity – Main