Deli Manager

Why choose us? Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

Position Purpose The Service Deli Manager is responsible for leading all aspects of the Service Deli Department to ensure exceptional customer service, food safety compliance, product quality, sales growth, profitability, and team development. This position oversees daily department operations, manages inventory and labor, drives merchandising execution, and develops a high-performing team dedicated to delivering fresh, high-quality prepared foods and deli products. Key Responsibilities Department Operations

Oversee the daily operations of the Service Deli Department. Ensure department standards for cleanliness, organization, safety, and food quality are consistently maintained. Execute company programs, promotional events, and operational initiatives. Maintain department readiness with appropriate inventory levels and product availability. Monitor department performance and implement operational improvements to increase efficiency and customer satisfaction. Customer Service

Deliver and promote exceptional customer service throughout the department. Assist customers with product selection, catering requests, special orders, and product knowledge questions. Resolve customer concerns promptly and professionally. Foster a customer-focused culture that drives satisfaction, loyalty, and repeat business. Ensure associates provide friendly, knowledgeable, and efficient service. Food Production & Product Quality

Oversee preparation, production, packaging, and presentation of deli products. Ensure all products meet company standards for quality, freshness, and appearance. Monitor production levels to support sales demand while minimizing waste. Ensure proper rotation, dating, labeling, and storage of all products. Maintain attractive service cases and prepared food displays throughout operating hours. Merchandising & Sales

Plan and execute merchandising programs, displays, and promotional activities. Maintain accurate pricing, signage, and promotional execution. Monitor sales trends and customer demand to maximize sales opportunities. Ensure service cases, displays, and grab-and-go selections remain full and visually appealing. Support catering and special event sales opportunities when applicable. Inventory Management & Shrink Control

Manage inventory levels to support sales while minimizing waste and shrink. Order products, supplies, and ingredients based on business needs and sales forecasts. Conduct inventory counts and maintain accurate records. Monitor product movement and identify opportunities to improve inventory productivity. Implement shrink reduction strategies through effective production planning and inventory management. Food Safety & Regulatory Compliance

Ensure compliance with all food safety, sanitation, health, and regulatory requirements. Monitor department sanitation practices and cleaning schedules. Ensure proper cooking, cooling, holding, and storage procedures are followed. Maintain temperature logs and food safety documentation as required. Train associates on food safety, sanitation, and safe food handling practices. Leadership & Team Development

Recruit, train, coach, and develop department associates. Set clear expectations and provide ongoing performance feedback. Create schedules that align labor resources with business needs. Promote teamwork,