Change & Impact Lead

Why join DXC Technology? DXC's Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise, proven software platforms, and innovative AI-driven solutions. A global market leader in core insurance platforms, ISB delivers solutions across policy administration, claims, billing, analytics, and digital engagement supporting Life & Annuity, Property & Casualty, and Specialty insurance markets. You’ll directly shape how the world's leading insurers operate by helping to transform the policy, underwriting, and claims systems that millions of people rely on every day.

The Change & Impact Lead is responsible for leading the people side of change across Workers’ Compensation Self-Insurance programs, regulatory reforms, operational improvements, and system enhancements. The role ensures business impacts are identified, understood and managed, enabling successful implementation of change while maintaining regulatory compliance, operational effectiveness, and positive customer outcomes. Working closely with business, technology, operational and client stakeholders, the Change & Impact Lead translates complex legislative, process and system changes into practical business impacts and drives sustainable adoption across the organisation.   The skills you’ll bring To be successful in this role you should have:

A qualification or certification in a Business, Organisational Change, Human Resources, Project Management, Psychology, Communications or a related discipline Desirable: Change Management certification (Prosci, ADKAR, APMG or equivalent). Project Management qualification or certification. Workers’ Compensation, Insurance or Compliance-related qualifications. Continuous improvement qualifications such as Lean, Six Sigma or equivalent Experience: 5+ years' experience leading change management, business transformation or operational improvement initiatives. Proven experience conducting end-to-end change impact assessments and business readiness activities. Experience translating complex system, operational or regulatory requirements into business outcomes and practical actions. Demonstrated success leading organisational change within complex and highly regulated environments.

Advanced change impact assessment and change management capability. Strong stakeholder engagement, influencing and relationship management skills. Excellent communication, facilitation and presentation abilities. Ability to simplify complex technical, legislative and operational concepts. Our culture and benefits DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. Some of these include; Extensive resources to support your onboarding and continual development including DXC University. We know that great people refer great people. We will reward you when you bring your friends and family to work at DXC. More time to do the things you love with flexible leave options, including purchased leave. Take time to give back with charitable and emergency services volunteer days. Well-being matters to us and our Employee Assistance Program is there to support you and your family. And of course, all the basics; novated leasing, discounted health insurance, paid parental leave and many other discounts. We are an Equal Opportunity Employer  DXC is proud to be an equal opportunity employer and we